It is very flexible in terms of its design, easy to customize to meet our needs. Fairly straightforward to learn how to use it, once the user is committed to using it. I also like the fact that we have the capability to add additional customers, test methods, etc., without having to bother your technical team for small things. Your development team has been super helpful during the development and training stages. It was nice to have patient trainers to help my team get on board. I like the data visualization feature a lot though we still need to use it more often. Review collected by and hosted on G2.com.
It has worked well so far. Occasionally, we ran into unknown hurdles and your technical team was able to address them right away. I think some changes made in the background could have an impact on user experience (interface). Review collected by and hosted on G2.com.