![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

8/26/2021

"Strong and responsive partner"

4.5/5

What do you like best about Unbabel?

Two things. First, their product is unique and their translation capabilities are unmatched in the market today. Second, I love how easy Unbabel is to work with, especially if there is an issue. They respond immediately and work until the issue is resolved. Having an ownership attitude may sound like table stakes, but that isn't the case for a lot of other vendors (i.e., they take multiple days to reply, they downgrade the issue or never fully solve it). Not true with Unbabel, they are a trusted partner. Review collected by and hosted on G2.com.

What do you dislike about Unbabel?

Unbabel once communicated unrealistic deadlines because they didn't have internal alignment. Once we stressed the importance of the third-party integration and they brought in experts, I was able to reset my launch timeline and have more visibility into when I could expect the launch. Otherwise, there is not much I dislike about Unbabel. Review collected by and hosted on G2.com.

What problems is Unbabel solving and how is that benefiting you?

We have customers in non-English speaking countries that we need to support. However, our team does not speak the full range of languages so we work with Unbabel for translations. Our customers can tell we're not using Google translate and that is important to us. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 195 reviewers think of Unbabel

4.6 out of 5 · Verified reviews from real users

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