Ankush S.

Growth Marketer

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/15/2023

"Easy Web API Integration with Perfect Statistics"

4.5/5

What do you like best about Twilio SendGrid Email API?

It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues. Review collected by and hosted on G2.com.

Twilio SendGrid Email API Reviews & Product Details

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Seller

Twilio

Languages Supported

English

Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.

Overview by

Steph Dollan

Pricing

Pricing provided by Twilio SendGrid Email API.

ESSENTIALS (40K, 100K Packages)

$14.95 to $29.95

per month

PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)

$89.95 to $949.95

per month

View More Pricing Information

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Twilio SendGrid Email API Integrations

(4)

Integration information sourced from real user reviews.

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

Twilio SendGrid Email API Reviews (359)

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Haylee O.

Business Data Analyst

Enterprise (> 1000 emp.)

12/9/2025

"Easy Dynamic Templates, But Needs Better Organization"

3.5/5

What do you like best about Twilio SendGrid Email API?

easy to make dynamic email template. code takes well and no scrubbing. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

organization of templates -- wish we could group them by project. Review collected by and hosted on G2.com.

Beatrix W.

Owner

Small-Business (50 or fewer emp.)

7/19/2025

"Stupidest support ever"

0.5/5

What do you like best about Twilio SendGrid Email API?

I've been using Sendgrid for 10 years. It was easy to set up and "just worked". Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

2 months ago my account was flagged because supposedly the API keys were leaked. I rotated the API keys and after a couple of days I got access to the account back.

On a Saturday the account was flagged again. The "proof" they sent me was an email that has been sent thousands of times. They told me to do a root cause analysis. This included inane questions like when I noticed the "intrusion". 3 days of different people speaking only in text blocks followed. The last person told me that I was a "repeat offender" and wouldn't get my account back.

I'm just grateful that this happened before I had to set up a payment because the free plan had almost ended. Review collected by and hosted on G2.com.

Mike S.

Integrator | General Manager

Small-Business (50 or fewer emp.)

3/4/2025

"Do NOT use this service"

0/5

What do you like best about Twilio SendGrid Email API?

The API itself works fine. The UI is relatively easy to navigate. It does everything you'd need an email API to do. As long as you don't mind constantly being suspended for false flags and getting support at least 3 business days later every time. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

There is zero support when the system automatically flags you for "unusual" activity. We have a 99% reputation according to SendGrid with 0 spam reports and 0 unsubscribes. Our app traffic tends to surge on one day each week according which causes our emails to surge on that day as well. We have been with SendGrid for about 3 months and have now been suspended 4 times and each time they say it was a false suspension. But there is no response for DAYS each time. Review collected by and hosted on G2.com.

Andrew B.

President

Small-Business (50 or fewer emp.)

8/13/2025

"Great system, and simple to set up and operate."

5/5

What do you like best about Twilio SendGrid Email API?

It greatly increases my email deliverability rates. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

it may be too automated. At times I don't even realize it's there. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/29/2025

"Its easy to use, integration is simple with API KEY, You can also use email builder"

4/5

What do you like best about Twilio SendGrid Email API?

easy of implementation, you can send developer code from the system Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

reporting is not that clear, you cannot always track spams easily Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/29/2025

"Easy Implementation and Competitive Pricing"

4/5

What do you like best about Twilio SendGrid Email API?

There is lots of functionality and documentation. Being backed by a large company like Twilio also offers perks of other product features. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Twilio is too large and can't devote dedicated resources to solving problems, answering questions etc. We have had a very difficult type feeling supported. Review collected by and hosted on G2.com.

rohit K.

Sr . manager

Enterprise (> 1000 emp.)

10/30/2024

"Good Product and support"

5/5

What do you like best about Twilio SendGrid Email API?

ease of integration and user friendly gui. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

all is good so far . nothing wrong. i like the product Review collected by and hosted on G2.com.

Franco P.

Consulente tecnico

Small-Business (50 or fewer emp.)

10/31/2024

"Great way to send email from other platforms"

5/5

What do you like best about Twilio SendGrid Email API?

In a few steps i created an account and get the API key. It works great also in the free version. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

At the moment there is nothing I dislike. Review collected by and hosted on G2.com.

Michael S.

Global Business Development Executive

Small-Business (50 or fewer emp.)

10/16/2024

"New User but very happy with the software"

4.5/5

What do you like best about Twilio SendGrid Email API?

Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Nothing negative to report in the short time I have been using SendGrid Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/20/2024

"Transparency is the key"

4/5

What do you like best about Twilio SendGrid Email API?

SendGrid makes my life so much easier! I use it nearly daily in my capacity as a technical support specialist, and email issues are not uncommon. SendGrid not only makes the whole emailing setup and process seamless and easily integrates with all of our software, but also provides huge transparency and reporting into all of its functions. It's Integration guide is also quite comprehensive and really helps with the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I would definitely expand the "knowledge base" and the integration guide to be more detailed and answer niche questions Review collected by and hosted on G2.com.