![Michelle J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle J.")
MJ

Michelle J.

Marketing Coordinator

Small-Business (50 or fewer emp.)

6/17/2026

"Fantastic CSM and a Platform That Keeps Getting Better with Smart Automations"

5/5

What do you like best about TrueVault?

Our CSM Jillian is fantastic! The platform itself is great and they're constantly updating it to be as efficient and useful as possible given the changing landscape with privacy laws and regulations. Review collected by and hosted on G2.com.

What do you dislike about TrueVault?

I can't think of any downsides at the moment. It used to be more manual but the automations that they've implemented have great great! Review collected by and hosted on G2.com.

What problems is TrueVault solving and how is that benefiting you?

Managing our privacy compliance has been great and their integrations have been fantastic. The UI/UX has really improved over the years that we've worked with them. Review collected by and hosted on G2.com.

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Response from Travis Roderick of TrueVault

[Editedit](https://www.g2.com/survey_responses/truevault-review-12973890/official_response/edit)

Michelle, we think Jillian is fantastic, too! Thanks so much for sharing your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 12 reviewers think of TrueVault

4.7 out of 5 · Verified reviews from real users

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