AB

Andres B.

Sr. Technical Support Specialist

Mid-Market (51-1000 emp.)

4/9/2024

"Functionality and practicality in a single app."

5/5

What do you like best about TrueContext?

The way the content is shown is very clear.

The search bar makes any user's search very easy.

The design is minimalist and shows precise information.

Provides a lighter experience for the customer service department. Review collected by and hosted on G2.com.

What do you dislike about TrueContext?

This isn't related to TrueContext, formerly ProntoForms, but some of the blank spaces that aren't required to be filled (for me at least) ask for some information unknown to me. Review collected by and hosted on G2.com.

What problems is TrueContext solving and how is that benefiting you?

By making the main page easy to read and explore, it's not difficult to find any user or create an account. Review collected by and hosted on G2.com.

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Response from Natalie V. of TrueContext

[Editedit](https://www.g2.com/survey_responses/truecontext-review-9523274/official_response/edit)

Thank you for taking the time to share your experience, Andres! We understand the importance of ease of use for admins and technicians so we're thrilled to hear how you've benefited from this.

And if you haven't checked it out yet, TrueContext Community is available for all our users. We built this hub for users like you to connect with each other and with our service team. There are some great discussion boards and supportive content you might enjoy. You can check it out here: community.truecontext.com

All the best,

- Natalie V. @ TrueContext

Rating Updated (8/22/2024)
Validated ReviewerIncentivizedSource: Seller invite

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4.4 out of 5 · Verified reviews from real users

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