JS

Jesus Guillermo S.

Technical Support Analyst I

Mid-Market (51-1000 emp.)

4/8/2024

"Understandable and user friendly."

5/5

What do you like best about TrueContext?

Information is sorted properly and easy to locate and edit. Support for the app is also very quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about TrueContext?

Information is not updated sometimes and dates the app doesn't let user's enter time properly. Review collected by and hosted on G2.com.

What problems is TrueContext solving and how is that benefiting you?

It's allowing user's to easily enter their time and facilitates the looking of information. For me it allows me to quickly locate users, create accounts, and assist them with log in issues. Review collected by and hosted on G2.com.

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Response from Natalie V. of TrueContext

[Editedit](https://www.g2.com/survey_responses/truecontext-review-9518286/official_response/edit)

Thank you for taking the time to share your experience, Jesus! We understand the importance of ease of use and I'm glad to hear you've benefited from this. I've also sent over your feedback to our customer success and product teams to look into, thank you for flagging this for us.

And if you haven't checked it out yet, TrueContext Community is available for our users like you. We built this hub to connect TrueContext users and our service team. There are some great discussion boards and supportive content you might enjoy. You can check it out here: community.truecontext.com

- Natalie V. @ TrueContext

Rating Updated (8/19/2024)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.4 out of 5 · Verified reviews from real users

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