DJ

Diana J.

Risk Associate

Enterprise (\> 1000 emp.)

3/19/2024

"TrueContext CARES!"

4.5/5

What do you like best about TrueContext?

TrueContext's application easy to use, has a friendly user interface, and has the abilty to integrate many other data sources, which is great for users to want to link information to their forms.

However, they really win you over with their stellar customer service. They provide a community site of resources much like Microsoft (a huge company -- which for TrueContext to have is quite impressive) with tutorials, support from users and TrueContext employees alike. I enjoyed chatting with our account manager and their team on what I like/dislike. They obviously care about their users' experince and want to cater to their needs. It's awesome! Keep up the great work. Review collected by and hosted on G2.com.

What do you dislike about TrueContext?

Obviously could use a few improvements as I think there is always room for small enhancements. Making adding questions easier to forms would be a big complement to their form building capabilites. Review collected by and hosted on G2.com.

What problems is TrueContext solving and how is that benefiting you?

Paper forms used too much, takes too much time to gather all that information. Haing one form to encapsulate all has helped tremendously. Review collected by and hosted on G2.com.

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Response from Bryan Suharly of TrueContext

[Editedit](https://www.g2.com/survey_responses/truecontext-review-9447607/official_response/edit)

Dear Diana,

Thank you so much for your glowing review of TrueContext! We're delighted to hear that you find the platform easy to use, with a great interface, and that our robust customer service has been a highlight for you.

We sincerely appreciate your feedback about improvements to the form-building process. Making it even easier to add questions is a valuable suggestion. I'll share this with our product team.

Are there specific enhancements to question creation that would have the greatest impact on your experience? Providing more details would help us tailor our development efforts.

We're so happy that TrueContext is reducing your reliance on paper forms and streamlining your data collection processes!

Sincerely,

Bryan Suharly @ TrueContext

Current UserValidated ReviewerIncentivizedSource: Seller invite

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