G2

Kenneth V.

Travel and Lifestyle

Mid-Market (51-1000 emp.)

7/6/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Efficient, All-in-One Content Hub"

5/5

What do you like best about Travelport+?

What I like most is how it brings everything together—NDC, traditional fares, and low-cost carriers—all in one place on a single screen. The interface makes it easy to switch between command entries and the graphical tools, so I don’t have to keep jumping across multiple tabs. That streamlined setup makes booking complex itineraries and ancillaries noticeably faster and simpler. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

The biggest headache is the learning curve, along with the occasional lag when working with NDC (New Distribution Capability) content. While having NDC, LCCs, and traditional fares all in one place sounds great in theory, the system can become noticeably sluggish or throw unexpected errors when you’re trying to modify or ticket an NDC booking, especially compared with a standard EDIFACT segment.

The move from older Smartpoint versions to the newer Travelport+ platform also comes with its fair share of glitches. At times, the graphical interface doesn’t sync cleanly with cryptic commands, which forces you to fall back on manual entries to correct an issue or push through a ticket change. It’s a powerful tool overall, but it still takes a lot of patience when the newer tech stack runs into the realities of legacy GDS architecture. Review collected by and hosted on G2.com.

What problems is Travelport+ solving and how is that benefiting you?

Travelport+ solves content fragmentation by bringing NDC, traditional EDIFACT, and low-cost carrier fares together in a single screen.

This benefits me by saving time, since it eliminates the need to jump between different airline websites and juggle multiple browser tabs just to compare prices. It also simplifies ancillariesby making it much easier to view and sell baggage, seats, and other extras using graphical tools instead of relying on complex cryptic codes. Finally, it blends workflowswell: I can keep using fast keyboard commands for speed, while still having modern visual tools available for more complex tasks. Review collected by and hosted on G2.com.