What stands out most is how actively the team keeps improving the product. New features and capabilities roll out regularly, and you can tell they’re using the latest technology to make the experience smoother for customers.

Their customer support is another big plus. They’re quick to respond, genuinely friendly, and they actually act on feedback. I’ve seen suggestions turn into real product improvements, which makes me feel like a partner rather than just a user. Review collected by and hosted on G2.com.

The AI voiceovers can still sound a bit robotic at times, and it’s harder to fully customize the pauses between sentences. That said, I can see it getting better and better, and it may just take more training on our side to make the videos come out better.

The Knowledge Hub could also allow more layouts and designs and be more customizable according to the use case of the client. Review collected by and hosted on G2.com.