Weekly payouts across four currencies to roughly 200 affiliates used to take up most of a day. Now it’s largely automated through Stripe and PayPal, and the hold periods cover the refund window so we’re not paying out on revenue we’re about to lose. Each payment has a clear trail back to the conversions behind it, which our accountant appreciated more than she expected. When we had a question about a failed batch, we were able to get a real person on a call within the day. Review collected by and hosted on G2.com.
The dispute workflow feels much more manual than the rest of the product. When an affiliate questions a deduction, I still end up handling it over email and then making the adjustment by hand. Since everything else around it is automated, this part really stands out. Review collected by and hosted on G2.com.