I use TPV360 for a high volume of third-party verification, and I like that it helps us complete conversions quickly. Its AI IVR and digital verification help us get most verifications done in a day, and the native-language features help us communicate with users more easily. I like the door-to-door verification and live-agent tracking, including the IP tracking that helps us see where users were visited and check whether an address is correct. I can cross-check the information in our panel, and the mobile app makes that handy. I also use the tracking software to monitor activity and daily conversions. I can change sales scripts instantly in the dashboard without raising a ticket, and I like the functionality and customization options. I also liked that they show a live demo of the platform. Setup was very easy, and our dedicated CSM helped our technical team set up enrollment. The token exchange with our AWS-backed enrollment system helps us verify data and keep things going, and the integrations let us connect with other tools. The team is friendly, and when we need a feature, we can submit a review and they provide it. I’m also interested in Apex, their API-first platform, and we’re planning to use it. Review collected by and hosted on G2.com.

I don’t have any other improvements to suggest right now. TPV360 has launched its Apex API-first platform after getting my feedback. They could still improve the AI assistance by adding AI-first capabilities for digital verification and AI IVR. I think they told me they were building this. Review collected by and hosted on G2.com.