Tovuti LMS Reviews & Product Details

Creating content is straightforward, and there are many useful features available. Adding multiple users at once is both fast and simple, with options to tailor the fields to fit the needs of your organization. The customer support team is very helpful and readily accessible. Organizing lessons to build courses that guide learners through a process step by step, in manageable segments, is also uncomplicated. Adding quizzes and tests is simple. In depth test and quiz analytics make it easy to determine efficacy of the material and teaching methods. Review collected by and hosted on G2.com.

The inclusion of social media integration and the option to place courses behind a paywall seem unusual choices for a platform intended to train an organization's workforce. Additionally, the process for assigning courses to user groups, as well as ensuring those courses are visible to the same groups, feels counterintuitive. Review collected by and hosted on G2.com.

I like the ability to create custom badges and certificates to award employees. I also like that sub-admin settings allow for some flexibility in access so they aren't overwhelmed with the full admin/developer version of the Tovuti back end. It's also helpful to be able to archive learning and manage reporting, as well as adding our own SCORM content to the system. The final thing I appreciate is that we are able to offer SSO as well as an alternate login for our employees who may end up locked out of SSO due to non-compliance on state-mandated training by the deadline. Review collected by and hosted on G2.com.

One big sticking point for us is that the activity reports don't show any incomplete training, only what is assigned and completed. I know you can send emailed reports that show incomplete, but only if the user is already registered for the course. For reporting purposes, it would be helpful if anyone who was assigned a course was automatically registered for it, instead of having to be manually registered in that course. The assignments don't always work correctly either. Sometimes they don't show up on the reports, and I have to delete them and re-create them one or two more times before they work.

Along that same line of reports, we are only able to select one report for our supervisors to view and an admin has to manually change the date in the system every day to keep it current. That is not ideal. It would be helpful if supervisors were able to create their own reports for their team without having to have any additional sub-admin access on the back end. In lieu of that, it would be helpful if the system automatically updated the report being used as the main analytics source for supervisor reports to the current day so that an admin doesn't have to go in there every day to keep it current. Yes, it's just a few steps, but it's time that we could use to do something else in our day.

It would also be helpful if there was a library function for courses. For example, we have a business skills library but aren't able to organize all the courses together that would fit within that library, since that doesn't exist. It would be great if we could organize general courses by library.

One other flaw we've noticed is that often when system updates are made, new issues arise. It would be helpful to be informed of potential system issues the new updates may cause along with the positive things the new updates are going to do for us. We hate constantly finding out there are system issues post updates from employees who are experiencing the issue. It often makes us look unaware of our own system. We understand there are a lot of moving parts to Tovuti, but a little heads-up would be helpful so we know what to look for and what to anticipate to make it easier on our people and ourselves. It does sometimes feel like there may be too many moving parts and pieces and that it can be overly complicated when things could be better streamlined. The sheer amount of layers to accomplish something as simple as creating an assignment can feel like a bit too much. For most tasks in Tovuti there are at least 3 tabs you need to check to make sure everything is in working order. Review collected by and hosted on G2.com.

I have been using Tovuti since the beginning of 2022 and first off, they have been an awesome partner from beginning to end. They have done some pretty amazing things to help us build a super online training presence for our dealer network and internal staff.

The one thing that will stand out for anyone that decides to go with Tovuti for their LMS needs is that they have, hands-down, the best customer and technical support of any organization that I have ever dealt with. Seriously, these folks are world-class. We have thrown them some interesting challenges to deal with in our specific industry needs. They have not failed us yet! They have even made some changes to help us that opened up new opportunities for them as a company. So if I haven't exhibited this enough, they are a great partner with us in our business.

They are fast on responses. They are accurate in their info shared/guidance given for resolving issues, especially if its on our end of the issue. If its something on the Tovuti side, they find and resolve issues on their end rapidly. We barely notice a hiccup in utilization. That is great, as the ROI on this product is directly related on its being up and functional for us.

Everyone I have ever dealt with there is focused on one thing. Us, the customer. So I give a big shout-out and salute to the folks at Tovuti.

You guys Rock!!!!

Jerry Review collected by and hosted on G2.com.

All issues are dealt with rapidly, professionally and with our timeline in mind. I have no complaints.

We have been with them well into our 3rd year with Tovuti and I have yet to run into anything that I would personally be concerned about. Review collected by and hosted on G2.com.

The support team: they are quick to respond to queries and ensure you have a resolution within hours Review collected by and hosted on G2.com.

UI and design. Our users often complain about navigation and the ease of answering questions for the content; although this is a common issue with most LMS.

What I would like as an Admin is easy dashboards viewable by learners too, the dashboard system currently in terms of visuals is lacking.

We would've loved an integration with our HR systems as well, however that's currently not possible Review collected by and hosted on G2.com.

When I need to reach out to the Help Desk, the Support Team is reasonably quick to respond. I usually receive a response withing 2 hours, sometimes quite a bit less. Review collected by and hosted on G2.com.

I am most frustrated when I am trying to resolve a specific problem before reaching out to the Help Desk. I don't feel like the Help Center is very helpful because the topics are too generic, don't provide the information I'm looking for, or seem to be showing an older/different version of the platform. Review collected by and hosted on G2.com.

The support system, so even if it is hard to see what is wrong with a course or spmething, they can always point out what to do. Review collected by and hosted on G2.com.

Often the way lessons and courses get structured is quite hard for users to see what they should do next and they feel like they're wasting time.

There are a lot of things that need to be checked when publishing pages, which is good up to a point but can be confusing - it would be good if you could create your own lesson or course template and then reuse it numerous times to ensure every time i create something it is consistent. Review collected by and hosted on G2.com.

Tovuti has really helped to transform the training process at my company. We are able to create many large courses and smaller lessons, really honing-in on our company's values, goals, processes, and procedures. It has helped streamline our onboarding process with new employees. Review collected by and hosted on G2.com.

The system could be a bit more intuitive or easy to use - wish that I could drag/drop images into a template, rather than upload them, then add them. However, it meets its purpose. Review collected by and hosted on G2.com.

I truly appreciate the efficiency and support provided throughout the entire sales process and onboarding. I felt well-supported every step of the way. Once I began creating, I had many additional questions, and the IT team was incredibly responsive, quickly addressing every need, request, or inquiry.

What truly sets Tovuti apart from other LMS platforms is its speech-to-text feature. This tool enables us to assess different levels of learning and provide necessary accommodations for our learners. Unlike other speech-to-text solutions, Tovuti allows users to create full sentences or essay responses that can be automatically graded, significantly saving time and resources.

Without a doubt, I would choose Tovuti over competitors 10 out of 10 times! Review collected by and hosted on G2.com.

I really appreciate everything about Tovuti and feel well-supported through my interactions with their customer service team. However, as someone who prefers to read and find answers independently, I feel that the help desk/page could be more detailed. The current resources are a bit too high-level, and I would love to see more in-depth information to help address user-specific scenarios without needing to reach out for support. Also, a search bar for icons would be ideal! :) Review collected by and hosted on G2.com.

Tovuti LMS is the most engaging learning platform I have found. The variety of options to create interactive learning activities is far greater than any other platform. The Tovuti Support library has a wealth of information to help learn how to create different types of activities and how to build courses and lessons. Most activity types are easy to build. The support team is very responsive and helpful in figuring out how to get unstuck. Review collected by and hosted on G2.com.

I am a subject matter expert, not a virtual instructional designer, so there was a steep learning curve for me. Building courses is not my full-time job, so course development has been more time-consuming than anticipated. That said, once completed, my end users have really enjoyed the content, variety, and platform. There are many steps to remember with user management and course gating. While there are instructions in the support library for certain steps in the process, it would be helpful to have some job aids that present an overview of every step to consider for user management and course creation. Review collected by and hosted on G2.com.

The ease of use and support. Support is always outstanding. Review collected by and hosted on G2.com.

When the clock starts on a seat it remains for a year. It should be 6 months like other software. Review collected by and hosted on G2.com.