My firm is still in the process of onboarding to Totango so I feel the best feedback I can provide is about the CS Summit. As someone who was previously in the professional conference industry this event was very well produced. The app was great and gave me the ability to connect quickly with people I met instead of frantically searching through LinkedIn. In addition, it was great to be able to see the success and hear onboarding stories from other customers. Review collected by and hosted on G2.com.

While I appreciate new product presentations and directing content towards Totango, I feel it would be a bigger value add to have session with researchers or people from outside your space present. For example, have someone from McKinsey present of their white paper which details the future of Customer Success. Review collected by and hosted on G2.com.