The tool is intuitive and easy to navigate, making it suitable for users of all levels of tech-savviness. Setting up the tool and making calls is straightforward. TOKU provides a comprehensive set of features, including call recording, call forwarding, concurrent calls and call monitoring (barge). The customer support team is prompt and helpful in addressing queries and concerns. Their dedication to assisting users is commendable and contributes to a positive user experience. Review collected by and hosted on G2.com.

The tool's performance can vary at times, with occasional lag or slow response when navigating through different features or handling calls. While generally reliable, there have been occasional (though infrequent) minor glitches or connectivity issues, resulting in dropped calls or delays. Review collected by and hosted on G2.com.