![Ethan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan D.") ED Ethan D. Security Services Team Lead Small-Business (50 or fewer emp.) 1/25/2024 "Valuable Visibility with Room for Improvement" 4/5 What do you like best about Todyl Security Platform? I really appreciate the price of Todyl Security Platform, which made it smooth for us to transition into the SIEM space. It brings a modern SIEM with active monitoring and detection rules, giving us unprecedented visibility into our client environments. This helps us keep their devices and MS365 tenant secure. The SOAR Playbook has been a game-changer, especially with more clients adopting MS365 and moving away from local servers. It allows us to maintain visibility over all our clients and receive real-time alerts for any security events. I also love how it automates securing compromised accounts, which makes the process a breeze. The initial setup and deployment of the Todyl Agent is incredibly easy, allowing us to onboard a new client in five minutes or less. Additionally, the numerous integrations with Todyl Security Platform, from SentinelOne to DUO, provide full visibility of our client's networks, which we greatly appreciate. Review collected by and hosted on G2.com. What do you dislike about Todyl Security Platform? While the alerting and case generation is fantastic, there is currently no good way to see all Agents/Devices across all clients within the Todyl Portal to check for Agent Health. We've been asking about this for a very long time and I'm hoping it comes at some point. The visibility of the Integration Health, especially related to local Syslog Utility Agent integrations, is not great either. SonicWalls can stop sending logs to Todyl without you ever being alerted to the fact unless you do a manual check of each tenant. This is even more likely to be an issue if you have multiple SonicWalls configured to send logs to a single Syslog Utility Agent. There is also no support for devices with ARM processors, another item we've requested repeatedly, and it continues to get delayed. While there have been many improvements to the platform, adoption of Feature Requests is slow, and regular updates about the status of the request are also terrible. Agent Health Monitoring is another pain point. They have not built out a good method for MSPs to monitor the agent health status via our RMM solutions or an easy method within the Todyl Platform to push Agent updates. Review collected by and hosted on G2.com. What problems is Todyl Security Platform solving and how is that benefiting you? Todyl Security Platform provides visibility and logging of security events, smooths entry into SIEM with its pricing, and features a SOAR Playbook for better client oversight and ease in securing compromised accounts. Review collected by and hosted on G2.com. Show More Response from Zach DeMeyer of Todyl Security Platform [Editedit](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307/official_response/edit) Ethan, we appreciate you taking the time to provide your honest feedback on the Todyl product. We love opportunities to improve. I have personally filled out a product request to look into our Trend Micro integration, and your TAM will be reaching out to you directly to see how we can remedy your other issues. Thank you so much for being a Todyl partner! Rating Updated (6/12/2026) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 106 reviewers think of Todyl Security Platform 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/todyl-security-platform/reviews)