--- title: TicketSpice Reviews meta_title: 'TicketSpice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 417 reviews by the users' company size, role or industry to find out how TicketSpice works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 417 scale: '5' date_modified: '2026-07-17' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # TicketSpice Reviews **Vendor:** Webconnex LLC **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 417 ## About TicketSpice Ready to see why the spice is so nice? At TicketSpice, we make selling tickets online and onsite super simple. Our user-friendly platform helps you make pages that are customizable to match your style. At just $0.99 per ticket, you’ll save big while giving your guests a great experience. We’ve got all the bells and whistles you need: full branding control, timed ticketing, reserved seating, mobile scanning, options for selling merchandise, and more. Say adios 👋 to those pricey platforms that slap their logo all over your tickets and pages. With TicketSpice, you’re in charge of the entire ticketing experience. Join over 50,000 happy customers who have been rocking their events and attractions with us for almost 18 years.🤘 ## TicketSpice Pros & Cons **What users like:** - Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed. (30 reviews) - Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends. (26 reviews) - Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service. (23 reviews) - Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs. (22 reviews) - Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency. (13 reviews) - Setup Ease (11 reviews) - Easy Setup (10 reviews) - Customization (8 reviews) - Affordable (7 reviews) - Efficiency (7 reviews) **What users dislike:** - Users find **limited customization options** with TicketSpice, especially in mobile and seat management features. (6 reviews) - Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability. (6 reviews) - Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features. (5 reviews) - Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking. (5 reviews) - Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets. (5 reviews) - Users find the **payment process complicated** , preferring a simpler setup and lump-sum payouts after events. (4 reviews) - Difficult Setup (3 reviews) - Event Management (3 reviews) - Users find the **learning curve confusing** , especially when navigating specific areas and tasks within TicketSpice. (3 reviews) - Payment Processing (3 reviews) ## TicketSpice Reviews ### 1. Very easy to use with clear interface and efficient UX experience **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha R. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about TicketSpice?** We like the ease of use for us as well as for our users. It is set up in a way that everyone understands what to do. **What do you dislike about TicketSpice?** There is nothing I can think of that I dislike. I did have a quick question that representative Key was able to answer with clarity and efficiency. But there is nothing that I dislike. **What problems is TicketSpice solving and how is that benefiting you?** It is solving our problem of needing a registration and payment system for our annual conference. We wanted to have something that would be able to handle our conference of about 250-300 people. We also needed something that handled transactions for our sponsors. This program successfully does that. ### 2. Exceptional Service and Easy Event Management with TicketSpice **Rating:** 5.0/5.0 stars **Reviewed by:** Jayme and Steve at T. | Owner/Farmer/Winemaker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about TicketSpice?** I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most importantly is the fast and personal customer service. I've had to reach out to the TicketSpice team a few times, and each time I did, the customer service representative made sure my questions were answered. I spoke with Alex regarding a challenge I had with a new payment processing system, and I quickly got a helpful response. I'm a small business owner who appreciates personal and quick assistance – I host events on three businesses I operate. **What do you dislike about TicketSpice?** I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I can easily duplicate and then edit recurring events. **What problems is TicketSpice solving and how is that benefiting you?** We host multiple events, ranging from 15 attendees in a hands-on workshop to a full-on festival with over 300 attendees at times. The site is easy to use, the customer service and support is efficient and friendly, and the personalization within the ticketing platform lets you stand out. The costs/fees are competitive – I know this is one part of my business where I feel I pay a fair price for the benefits I receive. Refunds/exchanges are easy, and the payout system is painless and fast. I mention TicketSpice to any organization or business that wants these same features. ### 3. Well integrated and ad free ticket site! **Rating:** 5.0/5.0 stars **Reviewed by:** Joan K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about TicketSpice?** Ticketspice keeps improving and adding new features. I especially like their reporting function so I can save common reports and also have them sent directly to my email at scheduled intervals. **What do you dislike about TicketSpice?** They have improved all of the features I use! **What problems is TicketSpice solving and how is that benefiting you?** We have event registration and sell tickets to our event. It is wonderful to only have to learn one product. I also appreciate that they don't charge for free tickets, which we offer to our customers. ### 4. Easy Site Building, but a Clunky Reporting System **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about TicketSpice?** It's very simple to add the elements you need into your site. **What do you dislike about TicketSpice?** The reporting system is very clunky. I have to do a ton of testing to make sure I have the site set up in a way that can provide adequate reports without having to compile three different exports into one manually after the fact. Additionally, I would like to be able to allow guests to input their information first before having to purchase tickets when it comes to the flow of the website. For example, in my event page, I would have preferred that my guests select which "spot" they would like to buy before having to input actual ticket information. **What problems is TicketSpice solving and how is that benefiting you?** It's helping us sell tickets to an event that would otherwise be too hard to manage without a software like this. ### 5. Excellent Overall Experience with TicketSpice! **Rating:** 5.0/5.0 stars **Reviewed by:** Hot Sauce Fest A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about TicketSpice?** I love the flexibility that TicketSpice gives you for campaigns. You have complete control over promos and campaigns. E.g. if you want a promo that only gives you a discount on a specific ticket level, you can customize it. Even down to date and time it starts and ends. My second, but nearly equal favorite thing about TicketSpice is that they don't charge out the ass for fees. Just a dollar a ticket. That is So Reasonable especially compared to Eventbrite or other platforms. Thirdly, if I ever run into something I'm having trouble figuring out, the customer service representatives are on top of it and so helpful. I use TicketSpice for all of our events. I really like having the landing page for it, too. We probably have about four or so events a year. Oh, yeah, and the analytics are really helpful, too! **What do you dislike about TicketSpice?** Some things (more complicated tasks like ad campaigns and the ways to get to specific datasets) can be a little tricky to figure out at first, but they give great help when you ask for it, so it's never much of a struggle. **What problems is TicketSpice solving and how is that benefiting you?** It is solving the problem of Eventbrite charging ridiculous fees to the users and the attendees. TicketSpice offers another, great option that doesn't take advantage of you and has even more to offer. ### 6. Reliable and User-Friendly, with Room to Grow **Rating:** 4.0/5.0 stars **Reviewed by:** Emily W. | Activities Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about TicketSpice?** We’ve found TicketSpice to be very user-friendly and efficient, especially when it comes to building event pages. The “Create a Page” section is straightforward, easy to navigate, and makes the setup process quick and stress-free. I appreciate that I can have a professional-looking ticket page up and running in very little time, without needing advanced technical skills or extra support. **What do you dislike about TicketSpice?** While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We host many events in banquet halls and auditoriums, and it would be helpful to have more flexibility in managing seat assignments. For example, the ability to move a guest to a different seat without having to issue a full refund and reprocess their purchase would save considerable time. Additionally, a more streamlined and user-friendly floor map interface would make seat selection easier for both event organizers and guests. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice has helped us modernize our ticketing process by allowing our venue to offer online ticket sales for the first time. This has made purchasing tickets more convenient for our guests and has significantly streamlined our internal operations. It’s been a big step forward in evolving how we manage and promote events. ### 7. TicketSpice Has Been There For Us Every Step of the Way **Rating:** 5.0/5.0 stars **Reviewed by:** R L. | I am the volunteer Website Administrator for Contemporary Mosaic Art 2 - an all-volunteer, not-for profit online mosaic community, Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about TicketSpice?** I’ve been so impressed with TicketSpice’s support—it truly feels like they’ve been with me every step of the way. Their Help Center articles and video tutorials made learning the platform simple and straightforward. When I needed technical support, the response was immediate—no waiting days for an answer. I was able to connect with a live support person who personally walked me through my launch, double-checked everything was set up correctly, and even sent screenshots to help me quickly resolve an issue in real time. After hours, their AI chatbot was a great resource, answering many of my questions right away. And when something needed a human touch, a support agent reached out first thing the next morning and resolved it quickly. In my 20 years as a website administrator working with countless support teams, I can confidently say TicketSpice stands out as #1. Their level of responsiveness, expertise, and genuine care makes them the best support team I’ve ever worked with. **What do you dislike about TicketSpice?** I can honestly say I love everything about TicketSpice - there really aren’t any downsides. **What problems is TicketSpice solving and how is that benefiting you?** We needed to sell conference and workshop tickets to members of Contemporary Mosaic Art 2, who are located all over the world. Just as importantly, I wanted a ticketing platform that could provide the detailed financial reports our Treasurer requires for our nonprofit. TicketSpice delivered on both. ### 8. Easy Setup, Fast Notifications, and Smooth Money Transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Janet I. | Owner, Convention Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about TicketSpice?** Very easy to set up. Very fast notifications and transfer of money. Scanning onsite very easy to set up and use. I've used it the past two years with no issues. **What do you dislike about TicketSpice?** It would be nice to have an memo or notes option for users to add names for badges and for check in. **What problems is TicketSpice solving and how is that benefiting you?** Verification of bank account. ### 9. The customer service is live - actually people to converse with. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | President and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about TicketSpice?** TicketSpice always takes my needs and suggestions into consideration. They are always looking for ways to improve. The platform continues to get better and better. **What do you dislike about TicketSpice?** I would like the ability to copy an event template (I create) to my client's account. This would save me alot of time. **Recommendations to others considering TicketSpice:** TicketSpice provides all the functions needed and their customer service is stellar. **What problems is TicketSpice solving and how is that benefiting you?** I love that TicketSpice hears me. A chat communication or phone call - they always follow up with email. They always make sure I am doing okay - before - during and after events. On other platforms, I would take 30 minutes or more seeking a phone number or contact details only... to never get to them. This would leave me feeling stranded in often urgent situations. **Official Response from Eric Unterberger:** > Hey Lisa! We’re so happy that you love the platform and our products. We pride ourselves on having some of the best customer service in the industry and some of the easiest software for our users. As for the ability to give away comp tickets to some of your more special attendees, we actually have some free ways of doing this for you that are also invisible to your attendees (all done from the backside). Best of all, no coupons are needed! We would love to connect you with one of our solutions members (or account managers) to help execute and implement these ideas on your page! There's a link below to schedule some time on their calendar, or feel free to reach out anytime and we can have someone set up a screen share with you. https://calendly.com/ticketspice/solutions ### 10. Best Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie S. | Director of Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2025 **What do you like best about TicketSpice?** I can trust that TicketSpice will help me right away if I have a question or need anything! It is so hard to find good customer service these days especially with software platforms but TicketSpice never disappoints! I’ve even needed help on the weekend while working from home and they were there for me. TicketSpice is the best! **What do you dislike about TicketSpice?** I honestly haven’t found anything I don’t like yet. If I ever have a question it’s because of my user error. **What problems is TicketSpice solving and how is that benefiting you?** TicketSpice has been great for being able to sell tickets for our school performances and events! I also enjoy being able to copy an old event that’s similar and just make needed edits. ## TicketSpice Discussions - [What is TicketSpice used for?](https://www.g2.com/discussions/what-is-ticketspice-used-for) - [Anyone else having trouble getting paid?](https://www.g2.com/discussions/anyone-else-having-trouble-getting-paid) - 1 upvote - [W](https://www.g2.com/discussions/ticketspice-w) - 1 upvote - [View TicketSpice pricing details and edition comparison](https://www.g2.com/products/ticketspice/reviews/ticketspice-review-7944786?section=pricing&secure%5Bexpires_at%5D=2026-07-20+13%3A31%3A15+-0500&secure%5Bsession_id%5D=e032ec6e-cb82-44be-94a8-62c33f38084b&secure%5Btoken%5D=50a041a845a4973ccd4701776e651b16851b55554403322804f78a033485983c&format=llm_user) ## TicketSpice Integrations - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Base](https://www.g2.com/products/base-2026-03-11/reviews) - [Benchmark Email](https://www.g2.com/products/benchmark-email/reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Emma](https://www.g2.com/products/emma-live-emma/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [Float](https://www.g2.com/products/float/reviews) - [FreeAgent](https://www.g2.com/products/freeagent/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - [Highrise ERP - Construction Management Software](https://www.g2.com/products/highrise-erp-construction-management-software/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Infusion Business Software](https://www.g2.com/products/infusion-business-software/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [Mailchimp Excel Add-In by Devart](https://www.g2.com/products/mailchimp-excel-add-in-by-devart/reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - [Mailjet](https://www.g2.com/products/mailjet/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Privy](https://www.g2.com/products/privy/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Sendy](https://www.g2.com/products/sendy-sendy/reviews) - [Streak](https://www.g2.com/products/streak/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Wave](https://www.g2.com/products/gradwell-wave/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## TicketSpice Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top TicketSpice Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,230 reviews)