![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music")
AM

Verified User in Music

Small-Business (50 or fewer emp.)

4/1/2023

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"Extremally versatile ticketing website"

4.5/5

What do you like best about TicketSpice?

The best thing about TicketSpice is the branching logic/actions. You can guide people down a purchasing path to make sure they purchase the correct tickets for your event. TicketSpice is great for events with a little more complicated ticketing. For example, at our festival people need to buy a ticket to the festival and then camping if they want to camp. Then they need to choose how they are camping (Eg. RV, tent) and buy any add-ons that accompany that item. We tested several ticketing platforms until we found TicketSpice, is the most versatile by far. The help desk is excellent at getting back to you, and you don't have to buy some expensive package to get help! Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

The box office is only available for IOS/Apple. IPads are expensive and not durable, so they are not great in the events environment.

The reporting is far superior to other platforms; I wish a full export of all ticket data were available. However I will add that to the user wish list when I can. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Our festival's most significant issue was attendees not purchasing their tickets correctly and having to pay more when they arrived. Our festival offers camping; attendees would purchase a camping festival pass but not a campsite. When the attendee checked in, they would have to buy a campsite or even worse; we were sold out of that camping option. Last year we used a different platform, and I had a list of 30 to 40 people who I was working to contact about incorrect ticketing, hoping to fix their tickets before the festival. This year no one registered incorrectly because they clearly understood what they needed to purchase. Review collected by and hosted on G2.com.

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Rating Updated (10/1/2023)
Current UserValidated ReviewerSource: Organic

See what 418 reviewers think of TicketSpice

4.8 out of 5 · Verified reviews from real users

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