With a focus on quality that extends to the company’s security posture, as well as employees’ ability to work without interruption, relying on unmanaged freeware and consumer security products for endpoint protection was taking its toll on our IT team. We were beginning to experience alert fatigue, and worried about exposing the company to undue cybersecurity risks.

We needed to regularly replace employee machines because they were running slow or had malware and ransomware infections. Up to 20 successful attacks infected employee endpoints each month, limiting their productivity and ability to service customers. Of equal concern was the fact that every infection was taking several days to fully remediate..

For each response, the we needed to set up a new machine, ship it to the employee, and then help the employee get up and running. The employee then needed to ship the infected endpoint back to corporate headquarters, where we would expend hours of valuable time investigating the threat, attempting to recover lost files, and re-imaging the machine.

MWB has changed that completely for us and we now feel like we have our assets under control and more importantly, our end-users have time back to focus on customers. Review collected by and hosted on G2.com.

Overall we have not had many issues that have crippled us while using MWB, however one thing that I believe needs to be improved upon is when using "Suspicious Activity" and closing the incident which is then supposed to add the MD5 to the exclusion list, it often re-appears in the list, again and I have to keep adding it. Hopefully this will be improved upon with time. Review collected by and hosted on G2.com.