# ThreatDown Reviews **Vendor:** Malwarebytes **Category:** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,084 ## About ThreatDown ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. ## ThreatDown Pros & Cons **What users like:** - Users praise the **ease of use** of ThreatDown, finding deployment and integration straightforward and efficient. (98 reviews) - Users love the **user-friendly interface** and effective integration of ThreatDown, enhancing their security management experience. (67 reviews) - Users value the **effective threat prevention** of ThreatDown, ensuring comprehensive security across all their devices. (59 reviews) - Users value the **effective threat detection** of ThreatDown, ensuring peace of mind while navigating online. (55 reviews) - Users praise the **responsive and attentive customer support** of ThreatDown, ensuring effective solutions and quick assistance. (53 reviews) - Users highlight the **effective protection** ThreatDown provides against malware, ensuring robust security for their systems. (53 reviews) - Easy Management (39 reviews) - Easy Installation (35 reviews) - Dashboard Usability (33 reviews) - Centralized Management (32 reviews) **What users dislike:** - Users express frustration with the **poor customer support** , particularly the absence of chat assistance for troubleshooting. (23 reviews) - Users find the **lack of clarity** in security scoring and dashboard metrics hinders their ability to assess risks effectively. (22 reviews) - Users feel that **missing features** in ThreatDown, like flexible module selection and better integration, limit its usability. (19 reviews) - Users report frequent **false positives** , suggesting the need for better integration to distinguish normal files and behavior. (18 reviews) - Users express frustration with **communication issues** due to inconsistent customer service and lack of direct chat support. (16 reviews) - Users experience **poor support services** with ThreatDown, leading to frustration and unresolved technical issues. (15 reviews) - Users often face **agent issues** impacting device identification and the uninstallation process, complicating their experience. (13 reviews) - Delay Issues (13 reviews) - Learning Curve (13 reviews) - Limited Features (13 reviews) ## ThreatDown Reviews ### 1. Protection for the things that matter the most! **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Chief Technology Office, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about ThreatDown?** Their new Email and IDTR protection modules expand on their comprehensive offerings to ensure that more than just your endpoints are protected from new and emerging threats. Couple that with regular account reviews with their support team to ensure you're getting the most from the system and you've got comprehensive cover! **What do you dislike about ThreatDown?** Nothing really to improve on, it does what you need when you need it. **Recommendations to others considering ThreatDown:** Try it, it's free! You'll see the benefits, and I'm sure you'll agree it's one of the best offerings out on the market. Dont just use it in the office either use their home product and get the full picture on how it can protect you both at work and at home. **What problems is ThreatDown solving and how is that benefiting you?** The protection Threatdown offers over competative products is second to none, I used to use it alongside other suites but Threatdown was and is predominatnly first to detect and remove threats so it became my only endpoint suite. I can now rest safe in the knowledge that all my clients are protected from Malware / Ransomware and Exploits and that regardless of what network they're connected to all being fileted as per my companys DNS policies. The problem for any IT manager is peace of mind and whilst we'll never truly get that MWB goes a long way to helping. Additionally they now protect mobile devices so this comprehensive defence now extends far beyond just the traditional desktop/laptop/server installs and now stops malware dead at the extremities of the business regardless of what network they're connected to. **Official Response from Angela Kelleher:** > Hi John Thanks for rating us five stars, we couldn’t be happier! Seriously, you made our day, and we really appreciate it! Best regards, Angela ### 2. Reliable and Streamlined Endpoint Security **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz B. | Inżynier systemu, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about ThreatDown?** ThreatDown provides a very intuitive interface that makes day-to-day security monitoring fast and efficient. The deployment process is smooth, updates roll out seamlessly, and the platform consolidates multiple threat insights into one dashboard. Its lightweight agent runs quietly in the background while still offering deep visibility, which saves time and improves response accuracy. **What do you dislike about ThreatDown?** Reporting customization could be more flexible, as exporting detailed logs sometimes requires additional steps. Integration with certain third-party tools is available but not always as straightforward as expected, leading to some extra configuration work. A few advanced features take longer to master, especially for new administrators, which slightly slows down the initial learning curve. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is helping us reduce the time and complexity of endpoint protection by centralizing detection, response, and reporting in a single platform. It solves the problem of fragmented visibility—rather than juggling multiple tools, we can quickly see threats, their severity, and recommended actions in one place. Automated remediation has cut down the manual effort our team used to spend on isolating or cleaning infected endpoints, which directly reduces downtime. The biggest benefit is efficiency: incidents are resolved faster, analysts spend less time on repetitive triage tasks, and overall risk exposure is significantly lowered. It also improves confidence during audits since logs and compliance reporting are easier to generate and verify. **Official Response from Grace B:** > Hi Bartosz, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the intuitive interface and centralized dashboard are helping your team monitor and respond to threats more efficiently. We’re glad the lightweight agent, smooth deployment, and automated remediation are saving time and reducing complexity across your environment. We also appreciate your feedback around reporting, integrations, and the learning curve for advanced features—insights like this are valuable as we continue to enhance the platform and experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 3. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jean M. | Network administrators, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about ThreatDown?** ThreatDown has been very helpful, particularly with its patch management capabilities. The ability to deploy updates and remotely restart computers directly from the console when a software update is pending is extremely efficient and saves significant administrative time. The centralized management interface simplifies oversight and reduces manual intervention. At this time, I have not experienced any issues or complaints with the platform. **What do you dislike about ThreatDown?** One area where ThreatDown could improve is user communication functionality. Currently, there is no built in feature that allows administrators to send direct messages or notifications to end users from the console. Having the ability to push alerts, maintenance notifications, or security related messages to users would enhance administrative efficiency and improve overall incident response coordination. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is solving key challenges related to endpoint security, patch management, and centralized visibility. It allows us to manage threat detection, remediation, and software updates from a single console, which significantly reduces administrative overhead. Automated patch deployment helps minimize vulnerabilities and lowers our overall attack surface, while remote remediation capabilities enable faster incident response without needing physical access to devices. As a result, we benefit from improved operational efficiency, stronger security posture, reduced downtime, and better overall control of our endpoint environment. **Official Response from Grace B:** > Hi Jean, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping streamline patch management and reduce administrative overhead through centralized control and remote capabilities. We’re glad the platform is improving efficiency while strengthening your overall security posture. We also appreciate your feedback, insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 4. Peace of mind in a fast and easy to use package, now with even more features! **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about ThreatDown?** We have recently integrated MDR (Managed Detection and Response) and it has been a godsend. While I can still use the Nebula console to manage my endpoints, with MDR I'm less worried about missing anything that might cause harm to our company. They also revamped the Nebula console so everything looks and feels more intuitive. **What do you dislike about ThreatDown?** I still don't have a GUI for schedule scans, but I have been told it is getting worked on. **What problems is ThreatDown solving and how is that benefiting you?** Keeping us safe from exterior attacks and preventing our end users from allowing attacks to happen (can't monitor everyone manually, so Malwarebytes really helps in that sense), teaching me (and from me to our end users) to be a better technology user (following safe practices posted in their reports and insights, helping others follow suit, etc.), protecting our clients data when we request a backup of their data (personal health information), peace of mind in not forgetting those safe practices mentioned. **Official Response from Angela Kelleher:** > Hi Roberto! We're happy to hear that you find our customer support easy to contact and appreciate the follow-ups. We'll certainly take your feedback about the scheduled scan GUI and Malwarebytes removal into consideration for future improvements. It's great to know that ThreatDown is helping to keep you safe from exterior attacks and teaching you and your end users to be better technology users. Thank you for sharing your experience and for choosing ThreatDown! Best regards. Angela ### 5. I tried the rest and have found the best!!! This is our 8th year! Still awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Tech Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about ThreatDown?** As a School District, we don't have the resources to waste time on malware issues. We love Threatdown for protecting our Macs and PC's. It is such a time-saver and a comfort to know that we are protected. **What do you dislike about ThreatDown?** The product has exceeded our expectations. We have enjoyed eight years of fabulous service. **Recommendations to others considering ThreatDown:** Just do it!! You will not be disappointed!! Contact a Sales person and ask to see their product demonstration. You will be impressed and see why I think Malwarebytes is such a great product. **What problems is ThreatDown solving and how is that benefiting you?** We are getting a total solution for our Macintosh and Dell computers. We are noticing a drastic decrease in problems since we started using Malwarebytes. We had all kinds of issues with Avast and Symantec. We are seeing exploits blocked so teachers are not calling with all the pop-up problems and malware messages. Also, we are using the Malwarebytes Chrome extension to protect our browser. They also have a free malware blocker plugin for most web browsers. There is a wonderful online training that explains how to manage from the cloud. After five years we can honestly say we are still very very happy. **Official Response from Malwarebytes Anti-Malware Mobile:** > We're always looking to improve and are ecstatic to learn we've exceeded your expectations, David! ### 6. I love this platform. I check it every day. The user interface is simple to use. 1 click updates. **Rating:** 4.5/5.0 stars **Reviewed by:** Tom F. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about ThreatDown?** Ease of use. Fast response time. 1 click updates. **What do you dislike about ThreatDown?** Nothing really I think it is a great platform and highly recommend it to anyone in this market. **What problems is ThreatDown solving and how is that benefiting you?** Software updates. Windows patches. Reports of usage. DNS filtering and MDR. ### 7. Malwarebytes is so easy to set up and provides comprehensive coverage **Rating:** 3.0/5.0 stars **Reviewed by:** Tony D. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about ThreatDown?** The new updates sometimes slows down the product, but all in all it still does what it's supposed **What do you dislike about ThreatDown?** Too much reliance on AI is causing the app to lose it's draw factor. **Recommendations to others considering ThreatDown:** The tools that Malwarebytes provides is good. There is a tool that lets you know how many installs have been made, and which machines have been hit the most by spyware or malware. If you keep tabs on this, you will feel a lot safer about your network. **What problems is ThreatDown solving and how is that benefiting you?** We have been using the tool to protect our users from dangerous sites. We receive quite a lot of spam through emails, especially phishing emails. Malwarebytes catches these phishing attempts and most of the time will report it to us. The benefits have been wonderful. We can go to bed at night knowing that our systems are safe. **Official Response from Angela Kelleher:** > Hi Tony Thank you for the five star review, we really appreciate it! And going to bed at night knowing your systems are safe is exactly what we aim to do, glad to have your back! Best regards Angela ### 8. Effective macOS Security with Language Barrier **Rating:** 4.0/5.0 stars **Reviewed by:** Johannes O. | Geschäftsführer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about ThreatDown?** I find that ThreatDown is a very good solution for macOS clients to enhance security. It's good that users are not constantly bothered with notifications about scans being performed. ThreatDown works in the background and only requires the user's attention when it is really necessary. This makes it a valuable tool for me. Additionally, the initial setup is simple and intuitive. **What do you dislike about ThreatDown?** The client on macOS does not yet offer all the features available on Windows. Additionally, it is only localized in English, and there are no notifications, reports, or other things in other languages. Everything is in English. This is very disadvantageous for some customers. **What problems is ThreatDown solving and how is that benefiting you?** I appreciate ThreatDown for the security on macOS clients, without bothering the users with unnecessary scan notifications. **Official Response from Angela Kelleher:** > Hi Johannes, Thank you for your positive feedback on ThreatDown's feature set and performance on Macs. We apologize for any inconvenience caused by the lack of browser support on macOS. We are actively working on enhancing our product to provide a more comprehensive solution for your security needs. Many thanks, Angela ### 9. Invisible Protection, Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about ThreatDown?** I use ThreatDown to protect end user devices from malware, ransomware, viruses, and for patch deployment and updates. I love the ease of use and the seamless user interface. ThreatDown is intuitive and easy to use with its web interface, and the end user application is simple and lightweight, not hogging a lot of computer resources. I love that it's basically invisible to the end users and how easy it is to manage and push out configuration changes, updates, and patch management. The management is easy and straightforward in the web management portal, with easy-to-follow guides, best practices, and tutorials that make setup and configuration seamless, fast, and easy. I appreciate that the lightweight application doesn't disturb end users or eat up their device resources, as it's one of the few protection suites where we see virtually no impact on the end user device resources. ThreatDown is simple and easy to set up and deploy, and I couldn't be more pleased with the ease of install and configuration. We migrated from Trend Micro Worry Free Business Security to ThreatDown several years ago and could not be more pleased, having far fewer instances of users getting compromised. **What do you dislike about ThreatDown?** I have no issues with ThreatDown at this time. I am very happy with the product suite and the offerings in it. If anything could be improved, I think adding some options for the end user application to run scans and custom scans would be beneficial but are certainly not deal breakers. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to protect devices from malware and ransomware while ensuring our network is secure against threats. Its intuitive interface makes management easy, and it operates seamlessly without affecting device resources, safeguarding against user compromise. **Official Response from Grace B:** > Hi Mike, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection while remaining lightweight and easy to manage across your environment. We’re glad the intuitive interface, seamless deployment, and minimal impact on end user devices are helping your team stay secure without added complexity. It’s also great to hear about your successful migration and the reduction in user compromise—that kind of impact is exactly what we aim for. We appreciate your suggestion around adding more end-user scan options as well—feedback like this helps inform how we continue to improve the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 10. Seamless Integration, Budget-Friendly Security **Rating:** 4.5/5.0 stars **Reviewed by:** Gareth W. | Computer Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I use ThreatDown to protect our computers and servers from malware attacks. I like the software suite and ease of use, as well as the easy integration into our Windows-based systems with less false positives than other software. This not only gives us peace of mind but helps us stay on budget by reducing the total cost of ownership. I also appreciate the simple, quick setup process, which is well backed with instructions. Another reason I enjoy ThreatDown is its cost-effectiveness compared to our previous solution, Symantec Endpoint Protection. **What do you dislike about ThreatDown?** I think the software suits all of MY needs. To someone else there may be features missing but for me, only using a fraction of the capabilities, its everything I want. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to protect our computers and servers from malware, giving peace of mind. It's easy to use, integrates well with Windows, reduces false positives, and helps us stay on budget by lowering total cost of ownership. **Official Response from Grace B:** > Hi Gareth, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is providing strong protection while remaining easy to use and integrate into your Windows environment. We’re glad it’s helping reduce false positives and support your team in maintaining security while staying on budget, and that the setup process was smooth and straightforward. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 11. Painless Setup, Robust Endpoint Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about ThreatDown?** I use ThreatDown for patching, monitoring, and securing endpoints. It makes the patching of systems easy for me and shows which systems have vulnerabilities that need to be corrected. I like that it allows me to sleep at night knowing that the system is being monitored and if any malware or ransomware attempts are made, they will be taken care of. It allows me to focus on other things in the environment while knowing that the security and updates on endpoint systems are being taken care of. ThreatDown is also great for protecting against websites that have infections and blocking things from coming into my network. The setup was super easy, and the Managed Services make everything else super easy too. **What do you dislike about ThreatDown?** IT is a bit too restrictive on MS Word, PowerPoint, and Excel. Sometimes it does not like the formulas and can be too restrictive to the point that I turned off the setting for restricting MS Office. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown makes patching easy, identifies systems with vulnerabilities, and lets me focus on other tasks by handling security and updates. It protects against infected websites and blocks threats, giving me peace of mind. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping simplify patching, improve visibility into vulnerabilities, and give you peace of mind knowing your environment is protected. We’re glad the platform is allowing you to stay secure while focusing on other priorities, and that setup and managed services have made things easy along the way. We also appreciate your feedback around MS Office restrictions—insights like this are valuable as we continue to refine the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 12. Effortless Security Management with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Simon C. | Senior Infrastructure Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about ThreatDown?** ThreatDown is a fantastic product that we use daily for around 27 clients. Across our client base, we use the full range of ThreatDown products, including Email Security, DNS Filtering, Patch Management, EDR, MDR, and more. Customer support is quick to respond and resolves issues as efficiently as any support desk can. The product itself is easy to deploy and manage, with clear and flexible policies available through the OneView portal. While we don’t currently use many integrations, I did set up the Microsoft Teams integration for a period, and it was straightforward to configure and worked as expected. **What do you dislike about ThreatDown?** Sadly, ThreatDown is sometimes too effective and can be a little over-zealous with its blocking. We have also experienced some performance issues on end-user machines; however, ThreatDown support has been excellent and is working closely with us to identify and resolve the problems. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown solves the challenge of providing comprehensive, layered security across our client base without adding unnecessary complexity. It gives us strong protection across email security, DNS filtering, patch management, EDR, and MDR from a single platform, which significantly reduces risk for our clients and simplifies day-to-day management for our team. The benefit to us is twofold. Firstly, it allows us to deliver a high level of security coverage consistently across around 27 clients, using centrally managed policies within the OneView portal. Secondly, it gives us confidence that threats are being actively detected and blocked, sometimes even proactively — which, while occasionally over-zealous, ultimately reinforces the strength of the protection. Where we’ve encountered performance or blocking issues, ThreatDown support has been highly responsive and effective in helping us identify root causes and resolve them quickly. This combination of strong protection, ease of management, and reliable vendor support has made ThreatDown a core part of our security offering and has materially improved our clients’ overall security posture. ### 13. Suprisingly and refreshingly amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel P. | Technolgy Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about ThreatDown?** It streamlines everything into one place and makes it much easier for our small team to monitor and manage a large number of devices. Installation on new devices is super simple, integration is was ridiculously easy, there isn't a single day that goes by that it isn't being used, and every member of their support team has been a class act. HIGHLY RECOMMENDED! **What do you dislike about ThreatDown?** I don't really have any complaints about Threatdown. I guess the UI could use a little bit of work to make things simpler? **What problems is ThreatDown solving and how is that benefiting you?** Our team isn't a large one, and Threatdown has really taken a lot off our shoulders in regard to keeping an eye on everything. When you have hundreds of endpoints, it can be overwhelming to manage things and sometimes things get missed. With Threatdown, I have a team of people helping me watch things, and they take a proactive approach when threats, or potential threats, appear. The DNS filter is amazing, and I really enjoy being able to manage endpoint updates with the service as well. **Official Response from Angela Kelleher:** > Hi Daniel! We're thrilled to hear that ThreatDown has been such a valuable asset to your team! Thank you for the positive feedback and for highlighting the ease of installation and integration, as well as the proactive support from our team. We appreciate your suggestion about the UI and will definitely take it into consideration for future improvements. Best regards. Angela ### 14. Malwarebytes EDR, MDR, and Email Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about ThreatDown?** Malwarebytes is very simple to use, and the interface looks clean and gets updated often. It’s also easy to roll out across all our computers, and it alerts me right away if something suspicious is happening on a machine. The Managed Detection and Response service has honestly helped me sleep better because I know someone is watching our systems around the clock. Compared to other tools we’ve used, Malwarebytes has been more effective and much easier to manage. It really feels like a “set it and forget it” solution. On the rare occasions when I’ve needed support, their team has responded quickly and solved the issue without any hassle. We also recently added their Email Security service, and it’s been working great. We’re seeing very few false positives, and managing it is extremely easy. **What do you dislike about ThreatDown?** The products is expensive but is in line with similar products and I am happy with all the features I receive with it. **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes MDR is the best at detecting malicious programs and their MDR watches over our users 24/7/365 **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong, reliable protection while remaining easy to manage across your environment. We’re glad the MDR service is providing peace of mind with 24/7/365 coverage, and that deployment, real-time alerts, and support have all contributed to a smooth experience. It’s also great to hear that Email Security has been easy to manage with minimal false positives. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 15. Good, highly-detailed visibility into managed systems and their security health. **Rating:** 4.0/5.0 stars **Reviewed by:** Russel M. | Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about ThreatDown?** ThreatDown provides a single site where security software for Windows, Linux, MacOS, Android, and iOS devices can be managed. Not only is the state of the protection agent easily ascertained, but information about the hardware, software, and running state of the system are also available. Agents can be easily configured and installed via EXE, MSI, PKG, and DMG, as well as through download links and store apps. Customer support is quick to respond and has quality, detailed answers, in the rare event you need to use their services. This software has support for differing detection profiles, with the ability to exclude certain executables (e.g.: cryptomining apps, when they are authorized and not part of some external attack) from detection, on selected systems. **What do you dislike about ThreatDown?** iOS and Android devices are often difficult to identify, and individual Windows/Linux/MacOS devices are identified only by system name, which is often random. iOS devices frequently show as uncontactable in the web console, even when actively in use. Care must be taken, frequently, to rename systems in the web console, to know which ones they actually are. This is most important when default system names are not specifically altered ahead of time, prior to agent installation. Mac devices require admin permission for system settings alterations to allow the software to run correctly. It would be lovely if this happened automatically, as part of the installation process, but it doesn't. Expect to take 2-4 extra steps once the basic installation is complete before Mac OS is working with ThreatDown properly. Most of these steps will be spelled out when you install, but when updates require new permissions, you'll need directly console access, a savvy user, or some sort or remote access/assistance package to get it working properly again. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown allows us a way, as an MSP, to capture renewal fees and as provision of value to our customers, encouraging them to continue to come back to us for all of their security and maintenance needs, in addition to providing a high-quality security platform. **Official Response from Angela Kelleher:** > Hi Russel, Thank you for sharing your detailed feedback on ThreatDown! We're thrilled to hear that you appreciate the visibility and management capabilities our platform offers across various devices. We understand your concerns about identifying iOS and Android devices, as well as the challenge with system naming. We're continuously working to enhance our system for a smoother experience. We're glad to hear that our customer support has been responsive and helpful. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Your insights are valuable to us as we strive to provide top-notch service. Thank you for choosing ThreatDown to support your MSP business and security needs! Angela ### 16. Simple to Use, Great Information on Patches **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio B. | Senior Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ThreatDown?** I like the simplicity of using ThreatDown. It's very easy to understand where the menus are, how to act on the hosts, and recognize which software is updated or needs security updates. I also appreciate that it immediately gives me information on security patches and those recommended by the community, allowing me to quickly understand what to pay immediate attention to and what can be postponed. **What do you dislike about ThreatDown?** Sometimes it doesn't give me some information about the hosts and some time must pass before it manages to collect them. **What problems is ThreatDown solving and how is that benefiting you?** Solve the problem of managing many PCs simultaneously, showing critical issues on a single dashboard. **Official Response from Grace B:** > Hi Antonio! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the platform’s simplicity and clear navigation are helping you efficiently manage multiple PCs and stay on top of security updates. We’re glad the visibility into patches—both critical and community-recommended—has made it easier to prioritize what needs immediate attention. We also appreciate your note on host information delays, as that kind of feedback helps inform how we continue to improve the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 17. Tool consolodation so your team can work smarter **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Senior Lead Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about ThreatDown?** Threatdown continues to add functionality and control, like device control, Firewall, and Url Filtering. It might not all be something you want, but for small teams, not relying on multiple tool sets is a benefit. **What do you dislike about ThreatDown?** I would continue to improve their code base, and how it operates. So far we have not had any issues. There have been some questions on structure but this is a deeper dive which is being investigated. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown has given us unparreleed insight into our geographically dispersed infrastructure. We are able to block issues using their product before them become issues. ThreatDown has allowed us to cosolodate some tool sets into a single interface. **Official Response from Angela Kelleher:** > Hi Daniel, Thank you for sharing your positive experience with ThreatDown! We're thrilled to hear that our platform has been instrumental in providing valuable insights and empowering your support teams. We appreciate your feedback regarding the license models and understand the importance of flexibility in pricing options. We will take your suggestion into consideration for future enhancements. If you have any specific features in mind that you would like to see available as standalone options, please feel free to reach out to our support team. Thank you for choosing ThreatDown to enhance your operations, and we look forward to continuing to support your organization's success. Many thanks, Angela ### 18. Threatdown Delivers Strong, Easy-to-Manage Protection with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ThreatDown?** Threatdown has been a big help in keeping our devices secure from external threats, and we use it as our primary protection solution across the business. The interface is clear and easy to navigate, and overall it performs very well day to day. Their support team and account management have also been attentive and responsive whenever we’ve needed help. It’s protected us from multiple attacks and has helped us pass our Cyber Essentials Plus certification for several years now. **What do you dislike about ThreatDown?** It can be quite expensive, particularly if you want to add email protection. So far, we also haven’t found any useful integrations or AI elements. **What problems is ThreatDown solving and how is that benefiting you?** Employee device protection and monitoring. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has been a reliable primary protection solution for your business and is helping keep your devices secure day to day. We’re glad the interface is easy to navigate and that our support and account teams have been responsive when needed. It’s also great to hear ThreatDown has supported your Cyber Essentials Plus certification over multiple years, that’s a meaningful outcome. We also appreciate you taking the time to share your feedback—your insights are valuable to us. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 19. Effortlessly Strengthened Our Cybersecurity Measures **Rating:** 4.0/5.0 stars **Reviewed by:** Gershom A. **Reviewed Date:** January 23, 2026 **What do you like best about ThreatDown?** I appreciate ThreatDown's real-time alerts and intuitive dashboard, which make it easy for our team to monitor threats, prioritize risks, and act quickly to keep our systems secure. The real-time alerts let us respond to threats immediately, reducing potential damage. The intuitive dashboard organizes data clearly, making it easy to track risks, prioritize actions, and collaborate effectively, greatly enhancing our overall security workflow. I also found the initial setup straightforward, with a well-guided onboarding process that allowed our team to configure monitoring and integrations quickly without major issues. **What do you dislike about ThreatDown?** I feel that ThreatDown's reporting features could be more customizable, and integration with some of our existing tools could be smoother to streamline workflows further. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown for cybersecurity monitoring, which helps our team quickly spot and respond to threats. It reduces the risk of breaches, keeps our systems secure, and enhances our security workflow with real-time alerts and an intuitive dashboard for effective collaboration. **Official Response from Grace B:** > Hi Gershom, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that real-time alerts and the intuitive dashboard are helping your team quickly identify and act on threats while improving collaboration across your security workflows. We’re also glad the onboarding experience made it easy to get up and running without friction. We appreciate your feedback around reporting customization and integrations as well—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 20. Easy sailing on the security front ever since we switched to Threatdown. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** Customer service and Managed threat detection. They’re always there, looking out for us and taking care of things, even when we aren’t. Assistance with features, Nebula, or configuration is always easy to get quickly. **What do you dislike about ThreatDown?** Vulnerability alerts: we sometimes receive alerts for vulnerabilities that don’t yet have a patch available in Threatdown. This isn’t necessarily a bad thing, but it does create extra work to confirm whether a patch exists, apply it if it does, or otherwise ignore the alert until Threatdown is able to patch it. **What problems is ThreatDown solving and how is that benefiting you?** Endpoint security and patch management are handled well. It gives us real peace of mind on the security front by reliably reaching all of our endpoints—both in our offices and abroad—so they stay patched and secure. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that our customer service and MDR team are providing consistent support and peace of mind, and that getting help with features and configuration has been quick and seamless. We’re also glad to hear ThreatDown is helping you effectively manage endpoint security and patching across your environment. We appreciate your feedback around vulnerability alerts as well—insights like this are valuable as we continue to refine the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 21. DNS Security on Mobile Made Easy, Needs Report Enhancements **Rating:** 4.5/5.0 stars **Reviewed by:** Don S. | IT Mgr, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I appreciate ThreatDown for providing MDR for our staff, giving us 24/7/365 awareness. I like the DNS security on cell phones since phones are used for everything these days. It’s reassuring to have DNS security available on cell phones so that when someone clicks a link from their email or on a web page or an article they are reading, we know it’s safe. The initial setup of ThreatDown for our team was extremely easy. **What do you dislike about ThreatDown?** Overall reporting is one area where I think ThreatDown could improve. I wish there was a longer retention period for reporting, like one year, and more customizable reports. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown for security on our endpoints, phones, and servers with 24/7 MDR awareness and solving DNS issues. **Official Response from Grace B:** > Hi Don, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that MDR and DNS security—especially on mobile devices—are giving your team added confidence and protection throughout the day. We’re also glad the initial setup was smooth and easy for your team. We appreciate your feedback around reporting as well, insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 22. From Malwarebytes to ThreatDown: A Trusted Evolution in Endpoint Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about ThreatDown?** Having used Malwarebytes’ free version since 2005 and later its paid offerings, I recently upgraded to ThreatDown to protect our clinical systems more comprehensively. From the outset, ThreatDown impressed me with: -Unified Management: One console to deploy and manage across endpoints; servers and workstations alike. -Impressive Detection & Response: The EDR component identifies and interrupts malicious behaviors that traditional AV might miss. -Simplified Security for IT-constrained setups: As an admin who juggles many tasks, I appreciate how the platform emphasizes ease of use and rapid deployment. -Advanced features beyond malware removal: These include vulnerability assessment, patch management, device control, browser and phishing protections, and firewall management - all in the paid bundles. In practice, deploying ThreatDown meant I could standardize on a single platform for endpoint security, phishing protection, and incident response—reducing complexity and giving me better visibility across our environment. If I were to sum up: ThreatDown feels like the logical next step after years of trusting Malwarebytes for manual cleanup, now with full proactive protection and enterprise features. It gives me confidence we’re better covered for modern threats. **What do you dislike about ThreatDown?** I have encountered a few minor issues related to support. **What problems is ThreatDown solving and how is that benefiting you?** My main use for this product is Endpoint Protection, and I find myself relying on its management features more and more often. ### 23. Effortless Enterprise Security Management **Rating:** 5.0/5.0 stars **Reviewed by:** Paul G. | MIS Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ThreatDown?** I appreciate that the management console in ThreatDown is comprehensive and easy to use, allowing me to see everything that's going on with my enterprise computers. It saves me time because it's easy to navigate, and I always know what I need to do. The support has been quick and helpful, solving my issues when needed. The initial setup was easy, especially with the assistance I received from support. **What do you dislike about ThreatDown?** Nothing at this time.. It is a great product **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to maintain antivirus and email filtering on our enterprise computers. The management console is comprehensive and easy to use, saving me time by clearly showing what's going on. Support is quick and resolves my issues effectively. **Official Response from Grace B:** > Hi Paul! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the console is helping you stay on top of your environment while saving time, and that setup felt smooth with support along the way. We’re also glad our support team has been quick and helpful when you’ve needed them. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 24. Easy Monitoring and Centralized Network Security in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Director of Infomation Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about ThreatDown?** Once setup easy to use and monitor. Entire network security and updates at one place. **What do you dislike about ThreatDown?** The setup process is a little in depth but worth it. **What problems is ThreatDown solving and how is that benefiting you?** Confirming all computers on the network are patched and up to date. And all machines are virus and spyware free **Official Response from Grace B:** > Hi Dan! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has been easy to use and has helped keep your devices free from viruses and spyware. Providing our customers with confidence that their environment is protected is incredibly important to us. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 25. ThreatDown review **Rating:** 4.5/5.0 stars **Reviewed by:** Tala A. | Technical Support, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about ThreatDown?** I like that ThreatDown is easy to use and works well without being complicated. It’s simple to manage, gives good protection, and doesn’t slow down the computer. The dashboard is clear, and it’s easy to understand what’s going on. **What do you dislike about ThreatDown?** Every feature helpful. I don't have anything to dislike about. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown helps protect my devices from viruses, malware, and other harmful threats. It stops infections before they can cause damage and keeps the system running safely. Because of that, I don’t have to worry as much about security issues, and it gives me peace of mind knowing my data and devices are safer. **Official Response from Grace B:** > Hi Tala, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection while remaining simple to use and easy to manage. We’re glad the clear dashboard and lightweight performance are helping you stay informed without slowing things down, and that it’s giving you peace of mind knowing your devices and data are secure. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 26. Very reliable - I always trust this product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about ThreatDown?** They have enhanced their alerting and communication through email reports which I relay on to help me manage the day to day. **What do you dislike about ThreatDown?** It's working as I expected at this point. **Recommendations to others considering ThreatDown:** It's a great product for the cost that help to alert you to issues before they happen. Although been using for years on premise, just started using cloud platform and it's so much better. **What problems is ThreatDown solving and how is that benefiting you?** The email alerts help me to manage activity and prevent it from turning into something worse. I like that it's all real time information provided on the alerts as well. The dashboard overview is a nice feature to look at everything as a whole and narrow down where you need to direct your attention quickly. **Official Response from Angela Kelleher:** > Hi! Thank you very much for your positive 5* review, we appreciate it. And we are glad to hear you are enjoying the ease of use and real-time alerts - always trying to improve our products. Many thanks Angela ### 27. Great Endpoint Protection with Room for Deployment Tool Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Carrissa P. | Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ThreatDown?** I like ThreatDown's endpoint protection and patching features, as they keep my endpoints safe and up to date. I also appreciate that ThreatDown provides more information regarding the endpoints compared to other products. The initial setup was easy. **What do you dislike about ThreatDown?** The last time I tried the deployment tool, it didn't work. I haven't tried it recently, but when I did, it didn't work. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown provides antivirus and malware protection, keeping my endpoints safe and up to date. It offers more information regarding the endpoints than other products. **Official Response from Angela Kelleher:** > Hi Carrissa! We are thrilled to hear that you find our support quick and professional. Thank you for your positive feedback! And thank you for choosing ThreatDown for your cybersecurity needs. Best regards Angela ### 28. Best Threat Detection on the market!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Randall C. | Senior Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about ThreatDown?** Threatdown is far more advanced than any other protection on the market. We have been please with the performance and how it catches everything while protecting our client systems. **What do you dislike about ThreatDown?** I have found that Threatdown can be resource intensive at times causing some systems to slow to a crawl. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown has filled the void we had with our clients systems and keeping them protected in all areas. Since we have been using this software, our system issues have reduced drastically. **Official Response from Angela Kelleher:** > Hi Randall! We're thrilled to hear that ThreatDown has been able to keep your clients' systems protected and has significantly reduced your system issues. Thank you for sharing your experience! Best regards. Angela ### 29. Simplistic Yet Powerful, Tailored Security Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob C. | Cybersecurity Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I like that ThreatDown's portal is simple but allows for deep access to lots of settings and features below the surface level. I also appreciate that we can configure the protection settings for our specific needs on a device level or a global/group level. The initial setup was super easy, and their support helped tremendously. It works better than the other solutions we've tried. **What do you dislike about ThreatDown?** Nothing **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown keeps us compliant with regulations and protects our devices. Its simple portal allows for deep access to lots of settings, enabling us to configure protection for specific needs on a device or group level. **Official Response from Grace B:** > Hi Jacob, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the platform strikes the right balance between simplicity and flexibility, giving you the control to tailor protection at both the device and group level. We’re also glad the setup process was smooth and that our support team was able to help along the way, and it’s great to know ThreatDown is meeting your needs compared to other solutions you’ve tried. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 30. Effortless Setup, User-Friendly Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Brett E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about ThreatDown?** I really appreciate ThreatDown for its centralized deployment on all PCs and servers, as it saves me from the hassle of manually configuring each one. This feature is incredibly convenient. I love the dashboard; its aesthetic appeal and intuitive design make it easy to navigate and find features. Whenever I’m unsure about something, finding help is straightforward, which demonstrates how user-friendly ThreatDown is overall. Also, the initial setup of ThreatDown was very easy and straightforward, with support available to assist, making it a pleasant experience. **What do you dislike about ThreatDown?** So far there is nothing I don't like about it. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown centralizes antivirus deployment across our PCs and servers, saving me the hassle of individual setups. It's convenient, offering early detection and seamless integration. **Official Response from Angela Kelleher:** > Hi Brett, Thank you for sharing your positive experience with ThreatDown. We're glad to hear that the software has been easy to deploy and integrate into your network, and that it has provided efficient protection with low maintenance. We appreciate your feedback and recommendation! Many thanks, Angela ### 31. Malwarebytes Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about ThreatDown?** Malwarebytes for business works great. It keeps systems secure and has an easy to use website for seeing all the information and reports for all servers and endpoints. You can update the program from the site as well. **What do you dislike about ThreatDown?** I do not see any downsides to using Malwarebytes for business. If I had to pick one, I'd say it would be the cost. Overall we do not have any issues with the program itself. **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes for business is helping to keep all three of our servers virus free. The program is always running and helps us to keep all our files safe and secure. **Official Response from Grace B:** > Hi Chris, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping keep your servers secure while providing clear visibility through the web console. We’re glad the platform is making it easy to manage updates and monitor your environment, giving you confidence that your systems and data are protected. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 32. MSP ThreatDown review **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew W. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about ThreatDown?** One of the standout features of ThreatDown for me has been its customer support. Whenever I’ve encountered bugs or other issues, the support team has responded promptly and provided solutions, even when my concerns needed to be escalated to the development team. In addition to this excellent support, I’ve found the product itself to be reliable and highly customizable. **What do you dislike about ThreatDown?** Like with any new tool, there is a learning curve when starting to use this product. The integrations are still being developed, but I have noticed they are steadily improving. **What problems is ThreatDown solving and how is that benefiting you?** Cybersecurity is growing more crucial with each passing day. Since we collaborate with many companies across various industries, each with their own unique requirements, ThreatDown enables us to tailor our cybersecurity solutions to fit their specific needs, all while maintaining a reasonable price. ### 33. Efficient Security with Easy Management **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I like the single pane of glass management that ThreatDown offers. I definitely value the MDR features where it automatically detects and remediates threats for us. The initial setup was super simple with easy deployment to all machines on-site. **What do you dislike about ThreatDown?** I think the clean up of old devices could be easier - they tend to get lost or forgotten about in the console, eating up licenses. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown for DNS Filtering and malware protection, preventing access to risky websites. The MDR features automatically detect and remediate threats, enhancing our security. **Official Response from Grace B:** > Hi Alexander, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the single-pane-of-glass management and simple deployment are making it easy to get up and running across your environment. We’re also glad the MDR capabilities and DNS filtering are helping strengthen your security with automated detection and remediation. We appreciate your feedback around managing old devices in the console as well—insights like this are helpful as we continue to improve the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 34. Easy to Use, Great Price, and Keeps Me Healthy **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris C. | Information Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about ThreatDown?** Easy to use, a good price, and so far I’ve stayed clean and healthy! **What do you dislike about ThreatDown?** There is no email protection for POP3/IMAP, so customers need to buy an additional solution. Most of our customers don’t use Microsoft or Google Workspace. Some of Threatdown’s competitors also offer this type of protection, which makes the gap more noticeable. **What problems is ThreatDown solving and how is that benefiting you?** I mostly use the MDR solution, and it makes me feel more confident about my customers’ protection. The systems and apps are kept up to date, and the overall security protection is automated. **Official Response from Grace B:** > Hi Dimitris, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown has been easy to use and helping you keep your environment secure and running smoothly. We’re also glad the MDR solution is giving you added confidence through automated protection and keeping systems up to date. We appreciate you sharing your feedback around email protection for POP3/IMAP as well—we truly value your insights. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 35. Malwarebytes Just WORKS!! **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin R. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ThreatDown?** Has not changed, still just works and dose what it is designed to do without much interaction! **What do you dislike about ThreatDown?** They are really on top of the different threats that are going around and keep the software database updated to allow those footprints to be found on your endpoints with a scan! **What problems is ThreatDown solving and how is that benefiting you?** Endpoint management of potential Malware and virus issues are handled easily by Malwarebytes **Official Response from Angela Kelleher:** > Hi Kevin! It's great to hear that ThreatDown is effectively managing potential malware and virus issues for you. We're happy to provide a solution that requires little attention and delivers on its promises. Thank you for your review! Best regards. Angela ### 36. Great endpoint product for catching everything (maybe too much) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about ThreatDown?** The interface is very user friendly and easy to use and configure. It's a good product to be able to scan something off line, which is important to us. **What do you dislike about ThreatDown?** We would ask they continue to research or integrate with a product that would help determine normal files/behavior to help eliminate so many false positives. Crowdstrike seems to have that figured out which is why we run it on our servers. **What problems is ThreatDown solving and how is that benefiting you?** Both detection of threats we felt our previous solution may have been missing and giving us an EDR solution to meet insurance company requirements. **Official Response from Angela Kelleher:** > Good day, Thank you for sharing your feedback on ThreatDown! We're thrilled to hear that you find our product effective and user-friendly. We understand your concern about false positives and the impact it can have in a server environment. Our team is continuously working to improve our detection algorithms to reduce false positives. We appreciate your support in using ThreatDown to enhance threat detection and meet your insurance company requirements. If you encounter any further issues or have suggestions for improvement, please feel free to reach out to us. We're here to assist you every step of the way. Many thanks, Angela ### 37. Seamless Security Management with ThreatDown **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I really like the ease of use and management that ThreatDown offers. The managed detection and response team is great, and I appreciate the ability to track it in the web portal because it makes it easy to have a single point of reference for control. ThreatDown acts as a security team for us, helping reduce the need for a large internal security employment. **What do you dislike about ThreatDown?** Nothing **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown helps us by acting as a security team, addressing the need for large internal security employment. **Official Response from Grace B:** > Hi Matthew, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that the platform’s ease of use and centralized management are making it easier to stay in control of your environment. We’re also glad the MDR team and visibility through the web portal are providing value and serving as a strong extension of your security operations. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 38. Comprehensive EDR Solution with Strong Features, but Dashboard Needs More Flexibility **Rating:** 3.0/5.0 stars **Reviewed by:** Wasiim G. | Analyste en sécurité de l'information, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ThreatDown?** ThreatDown EDR provides robust capabilities such as device control, software inventory management, sandbox analysis, and granular policy fine-tuning. The recent feature enhancements are particularly valuable, allowing for better visibility and control across endpoints. **What do you dislike about ThreatDown?** The dashboard could benefit from greater customization and contextualization. More actionable metrics would be helpful; for example, consolidated views that correlate vulnerabilities, endpoint coverage, threat categories, and CVSS scores. This would provide a clearer picture of overall risk posture. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is helping us strengthen endpoint security by providing a good level of detection, response, and visibility across our environment. Features such as device control, sandbox analysis and detailed software inventories give us better oversight of potential risks and help us respond more effectively to threats. The ability to fine-tune policies ensures that security measures can be adapted to our operational needs without unnecessary disruption. Overall, it has improved our risk posture and streamlined endpoint management. ### 39. Peace of Mind is Priceless **Rating:** 5.0/5.0 stars **Reviewed by:** Cami F. | Construction Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about ThreatDown?** Set it and forget it! Once I deploy the software, I trust the ThreatDown team to keep us safe. I know that the MDR team will handle everything top to bottom and that we are protected. I have loved this product since it was a free little secret few of us knew about! I was really happy to be able to bring it to my team and be able to manage it centrally. VERY happy - and really excited about the email protection recently added. Deployment is also a breeze! **What do you dislike about ThreatDown?** My only complaint is that sometimes the solutions are too techy for the regular end user. I would recommend a little more watered-down tech support for those users who are not as savvy. BUT the support team is ALWAYS SUPER helpful, and they get you there... **What problems is ThreatDown solving and how is that benefiting you?** I feel like the product keeps us safe from malicious software that could easily infiltrate any company. We use it as an antivirus as well, in the sense that it should stop anything coming in. By adding the email service, I feel like we are now really protected from anything coming in from the outside. ### 40. Easy Deployment & Strong Automated Security, but Limited Threat Hunting and Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ThreatDown?** Quick and easy to deploy, thanks to a lightweight agent and a cloud-managed console that provides centralized control. It’s a good value for smaller teams or MSPs that need strong security without having to rely on a large specialist staff. The automated threat response and proactive blocking are especially helpful for reducing dwell time and limiting operational impact. **What do you dislike about ThreatDown?** It doesn’t offer threat hunting or forensic investigation features that are as deep as those found in some enterprise-oriented competitors. The integration system and advanced customization options can also feel more limited than what larger vendors provide. Feedback mentions occasional issues with updates or with support responsiveness. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is a solid option for organizations looking for effective, easy-to-manage endpoint security without a lot of overhead. That said, it may not fully meet the needs of very large enterprise teams that require more advanced customization and deeper threat-hunting tools. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown’s lightweight deployment and centralized management are helping your team stay secure without added complexity. We’re glad the automated response and proactive protection are making a meaningful impact in reducing risk and operational overhead. We also appreciate your feedback around advanced capabilities, integrations, and support responsiveness—insights like this are valuable as we continue to evolve the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 41. ThreatDown by MalwareBytes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about ThreatDown?** I really like the straightforward navigation and features. The value is incredible with the Threatdown Elite bundle and includes: Incident response Next-gen AV Device Control Application Block Vulnerability Assessment Browser Phishing Protection Ransomware Rollback Endpoint Detection & Response Patch Management Firewall Management Managed Detection & Response (includes Threat Hunting) I use most of these features, including MDR. TheatDown was very helpful in making sure the policies were set up correctly for the MDR, but I still have the freedom to change the settings. They also offer 4 bundles, including an Ultimate bundle if you need more features. They do have server licensing as well. We now have more than 20 servers and 100 Windows endpoints, but it is still easy to navigate. We count on this protection every day. It is easy to install and manage. **What do you dislike about ThreatDown?** The very nice dashboard gives scores for each module, but there is no way to hide the modules you don't use. This results in some low scores being presented. Not a big deal, but it bugs me. Overall, a great product. **What problems is ThreatDown solving and how is that benefiting you?** Malwarebytes has been protecting my businesses for a long time and has always been good at stopping the bad guys. Adding the MDR feature let's me reset at night knowing that everything is monitored. ### 42. Infrequent user **Rating:** 2.5/5.0 stars **Reviewed by:** steve s. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about ThreatDown?** It has a very comprehensive platform. Responsive technical support. **What do you dislike about ThreatDown?** Several of the menu items are not intuitively placed. For example, the interface to configure DNS filtering is located under the 'Monitoring' tab. There is no remote-control utility. Documentation is not useful. Searching for "How do I do this" instructions has never produced useful information. Too much proprietary language. I'm not a security engineer and don't understand much of the language in the User Interface. **What problems is ThreatDown solving and how is that benefiting you?** Monitoring our end point workstations to prevent malicious activity. ### 43. Lightweight Security Solution That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Tiago L. | Eng., Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about ThreatDown?** Good lightweight (so far) security solution. Powerful management console. **What do you dislike about ThreatDown?** Installer is not as straightforward as the one used by Webroot. **What problems is ThreatDown solving and how is that benefiting you?** Monitoring viruses on the customer's endpoints, networks and e-mail servers. **Official Response from Grace B:** > Hi Tiago, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection with a lightweight footprint and a powerful management console. We’re glad it’s helping you monitor and secure endpoints, networks, and email environments. We also appreciate you taking the time to share your feedback—your insights are valuable to us. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 44. I like Malwarebytes **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno S. | Especialista em TI, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about ThreatDown?** I recommend it to other companies for ensuring security. **What do you dislike about ThreatDown?** not at the moment, we are satisfied with the platform **What problems is ThreatDown solving and how is that benefiting you?** all about monitoring and protection against viruses **Official Response from Grace B:** > Hi Bruno, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that you’re finding value in the platform and even recommending it to others. We’re glad ThreatDown is helping support your monitoring and protection efforts, giving you confidence in your security. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 45. Powerful security suite at reasonable price! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about ThreatDown?** Ease of use, customer support, number of features **What do you dislike about ThreatDown?** Policy of agent upgrade, many time the upgrade of the agent on my servers, client and workstation mismatch and i need to wait long time to have everything upgraded. This means that rules like usb device dont work on every machine. **What problems is ThreatDown solving and how is that benefiting you?** Protect from ransomware, TRhreatdown save lot of money. **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that you’re finding value in the platform’s ease of use, feature set, and support. We’re glad ThreatDown is helping protect your environment from ransomware while delivering cost savings. We also appreciate you sharing your feedback around agent upgrade consistency—insights like this help us continue to improve the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 46. Very simple, yet powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Ben H. | Head of IT Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about ThreatDown?** Seems to have gotten more stabilized on the client end. **What do you dislike about ThreatDown?** More data on the endpoints, remote in options **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown gives us the ability to safeguard all of our endpoints from one platform at an incredible cost. **Official Response from Angela Kelleher:** > Hi Ben! Thank you for sharing your feedback! We're thrilled to hear that you find ThreatDown simple yet powerful and appreciate our customer service. We understand your concern about the complexity of the 'Managed' website in the elite plan and will certainly take this into consideration for future improvements. It's great to hear that ThreatDown is helping you safeguard all your endpoints efficiently and cost-effectively. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! Best regards. Angela ### 47. Comprehensive Security with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey M. | IT Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about ThreatDown?** I like how ThreatDown keeps our users safe. The content filtering, DNS filtering, and email filtering features are valuable to us. It was very easy to set up ThreatDown and get it installed on our users and have it report back to us. We're very happy with it. **What do you dislike about ThreatDown?** I think the firewall integration in ThreatDown needs improvement. **What problems is ThreatDown solving and how is that benefiting you?** I use ThreatDown to solve our security problems, including DNS issues and anything that needs blocking, keeping our users safe from threats. **Official Response from Grace B:** > Hi Stacey, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping keep your users safe and that features like content, DNS, and email filtering are delivering value. We’re glad the setup process was smooth and that getting visibility across your environment has been easy. We also appreciate your feedback around the firewall integration—insights like this are valuable as we continue to enhance the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 48. Efficient Endpoint Handling and Update Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** I appreciate the efficiency of endpoint handling and update management **What do you dislike about ThreatDown?** It currently lacks AI-based management and does not feature separate server management. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown is helping us by simplifying endpoint protection and making it easier to stay ahead of threats. Before, managing updates and keeping systems secure felt scattered and time‑consuming. **Official Response from Grace B:** > Hi Grace, Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is helping streamline endpoint management and make it easier to stay ahead of threats. We’re glad it’s reducing the time and complexity involved in keeping systems secure and up to date. We also appreciate you sharing your feedback around AI-based management and server management—insights like this are valuable as we continue to evolve the platform. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 49. Reliable Server Protection with Minimal Overhead **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ThreatDown?** What I like best about ThreatDown is its combination of strong protection, ease of use, and clear visibility into threats. It delivers enterprise-level security without adding unnecessary complexity for day-to-day management. **What do you dislike about ThreatDown?** I don’t have many dislikes. If anything, some of the settings could benefit from clearer wording, and certain options could be easier to locate within the navigation. **What problems is ThreatDown solving and how is that benefiting you?** ThreatDown provides critical protection for servers that would otherwise be more vulnerable. It helps maintain system stability and ensures our servers continue running reliably without disruption **Official Response from Grace B:** > Hi! Thank you for taking the time to share your feedback—we really appreciate you being a ThreatDown customer. It’s great to hear that ThreatDown is delivering strong protection while remaining easy to use and providing clear visibility into threats. We’re glad it’s helping you maintain reliable server performance without adding unnecessary complexity. We also appreciate your feedback around navigation and clarity of settings—insights like this are valuable as we continue to improve the experience. If any new questions or feedback come up, please don’t hesitate to reach out to us. Grace ### 50. Peace of Mind with Seamless Updates and Ransomware Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ThreatDown?** The ability to have the peace of mind of keeping up on OS updates as well as software patches all long protecting from ransomware is great. **What do you dislike about ThreatDown?** It took some time to learn how to set up the correct policies and firewall settings. **What problems is ThreatDown solving and how is that benefiting you?** The phishing browser plugin is of great help with having limited staff to train employees of what to click on and not click on. ## ThreatDown Discussions - [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes - [How to allow program in App Data to be used](https://www.g2.com/discussions/how-to-allow-program-in-app-data-to-be-used) - 2 comments, 2 upvotes - [Is it possible to use run more thorough 'complete' scans manually?](https://www.g2.com/discussions/33880-is-it-possible-to-use-run-more-thorough-complete-scans-manually) - 1 comment, 1 upvote - [Using Malwarebytes EDR in a midsize company needs extra investment for web filter?](https://www.g2.com/discussions/using-malwarebytes-edr-in-a-midsize-company-needs-extra-investment-for-web-filter) - 4 comments, 1 upvote - [How are anti-virus softwares made?](https://www.g2.com/discussions/how-are-anti-virus-softwares-made) - 1 comment, 1 upvote - [View ThreatDown pricing details and edition comparison](https://www.g2.com/products/threatdown/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+13%3A57%3A41+-0500&secure%5Bsession_id%5D=3208fb40-2985-4ea5-8dcc-7dec21d01534&secure%5Btoken%5D=deaac98b6f4d91e0c5e58c7a31c5df06a1a2c0c14de82a08d3e3c7139c9f7586&format=llm_user) ## ThreatDown Integrations - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya BMS](https://www.g2.com/products/kaseya-bms/reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splunk Enterprise Security](https://www.g2.com/products/splunk-enterprise-security/reviews) - [Swimlane](https://www.g2.com/products/swimlane/reviews) - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) ## ThreatDown Features **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Services - Endpoint Detection & Response (EDR) ** - Managed Services **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Malware Detection **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis **Security Management** - Incident Reports - Security Validation - Compliance ## Top ThreatDown Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (392 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - 4.6/5.0 (931 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (195 reviews)