G2

Breanna G.

Associate Billing Manager

Mid-Market (51-1000 emp.)

1/9/2023

"Great Company to Work With"

5/5

What do you like best about Thoughtful?

Working with Thoughtful has been very beneficial so far. They are always very fast and responsive if we reach out with any questions. They implemented many processes for us in a short time frame and we were up and running very quickly. They work closely with us to understand our business needs and stay communicative with us throughout all stages of testing and implementation. I appreciate all of the support we have received from Thoughtful. Review collected by and hosted on G2.com.

What do you dislike about Thoughtful?

We do not have any dislikes. They are very responsive and supportive. Review collected by and hosted on G2.com.

What problems is Thoughtful solving and how is that benefiting you?

They have solved several automated functions so we no longer require end-users to complete these tasks. These automations include notifying customers based on reporting criteria, editing client account details to remain up-to-date, and auditing accounts to verify the account status. Previously, end-users were completing these tasks, saving them several hours a week via these automations. Review collected by and hosted on G2.com.