SV

Sara V.

Mid-Market (51-1000 emp.)

8/11/2023

More Options
- 
- [Respond as Thought Industries](https://www.g2.com/survey_responses/thought-industries-review-8436440/official_response/new)

"Strong customer education platform, with a few limitations"

3.5/5

What do you like best about Thought Industries?

- Learner (end-user) experience is great, it's easy to create an account and access learning

- Highly customizable so it is cohesive with the rest of your brand's website

-Great technical support (shout out to Nick who always records Looms to explain things to me)

- Great CSM team, Jon and team will work with you to identify your goals and hold you accountable to meeting them while optimizing your use of the system Review collected by and hosted on G2.com.

What do you dislike about Thought Industries?

- Supporting a true multilingual experience is very difficult, with an inability to provide translations for certain areas of the platform

-The backend is extremely clunky especially when trying to navigate between panoramas and the main school and when customzing course detail pages, page layouts,and learning paths

- Limited options for building content with the native course builder if you want to include anything other than video and knowledge checks in your course Review collected by and hosted on G2.com.

What problems is Thought Industries solving and how is that benefiting you?

TI is helping us deliver product training at scale to our customers. It has been particularly successful with helping us offer a self-serve experience when onboarding smaller organizations to our product. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 158 reviewers think of Thought Industries

8.3 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/thought-industries/reviews)