G2

Anshul L.

Head of Digital Learning (EdTech Lead)

Mid-Market (51-1000 emp.)

10/15/2026

"An Intuitive and Flexible Learning Platform Backed by Excellent Support"

4.5/5

What do you like best about Thinkific?

What I like most about Thinkific is the flexibility it offers to build and manage a learning platform without needing extensive technical knowledge or development support. We recently launched a membership-based learning platform using Thinkific Plus, bringing together courses, digital resources, communities and subscription options.

The course builder is easy to use, and managing content, creating pages and making changes to the learner experience is fairly straightforward. I particularly appreciate being able to test different learner journeys and make adjustments ourselves without having to involve developers every time.

The range of features and integration options is another advantage, particularly when managing memberships, payments and other organisational systems. From a performance perspective, the platform has been reasonably stable throughout our development and testing, although we are still in the early stages of assessing its performance with a growing membership.

In terms of value for money, Thinkific Plus is certainly an investment, but having several important functions within one platform helps reduce the need for separate systems and additional development work.

One of the biggest positives has been the support from the Thinkific team. We have had some fairly specific requirements, particularly around user permissions, membership journeys and platform customisation. The team has been approachable, responsive and willing to work through these with us. The onboarding and ongoing technical discussions have been particularly helpful.

I am still exploring the AI features, so it is too early to comment on their practical value. Overall, Thinkific has given us a solid foundation to build on, and I appreciate that we can continue developing the platform as our needs evolve. Review collected by and hosted on G2.com.

What do you dislike about Thinkific?

I would not necessarily describe these as dislikes, but rather areas where there is still room for improvement as the platform continues to evolve.

Thinkific is generally an intuitive and user-friendly platform, although there are a few limitations when it comes to more advanced requirements. For example, some functionality around assignments and assessments is still being developed, and greater flexibility in customising certain aspects of the learner experience would be helpful, particularly for organisations managing more complex learning programmes.

We have also encountered a few minor technical glitches and situations where certain features do not work quite as expected. However, these have generally been manageable, and the Thinkific team has been proactive in investigating issues, suggesting alternatives and working with us to find practical solutions.

What I particularly appreciate is that the product team is receptive to feedback and genuinely interested in understanding how organisations use the platform. Not every requirement has an immediate solution, but there is a willingness to explore possibilities and consider improvements.

Overall, I see these as opportunities for continued development rather than significant drawbacks. Thinkific already provides a strong foundation, and I look forward to seeing how the platform evolves, particularly around advanced learning features, customisation and administrative flexibility. Review collected by and hosted on G2.com.

What problems is Thinkific solving and how is that benefiting you?

Thinkific is helping us address one of our biggest challenges, which is bringing together different learning opportunities, resources and professional development activities into one accessible platform.

At Anna Freud, we recently launched Studio, a membership-based learning platform designed to provide professionals working in children and young people's mental health with access to courses, expert-led content, practical resources and opportunities for peer learning.

Previously, managing different types of learning content and engagement activities across multiple systems made it more challenging to offer a consistent learner experience. Thinkific has allowed us to bring much of this together under one platform, with free and paid membership options, subscription management, learning resources and communities.

From an administrative perspective, it has made content management and delivery more efficient. Our team can independently create, update and organise learning experiences without needing extensive technical support. It also gives us opportunities to understand learner engagement and continue improving our offer based on how people use the platform.

Perhaps the biggest benefit is that Thinkific allows us to focus more on developing meaningful learning experiences rather than spending excessive time managing the technology behind them.

We are still at an early stage following our launch, but Thinkific has provided us with a practical and scalable foundation to grow our digital learning offer and reach a wider professional audience. Review collected by and hosted on G2.com.