The first thing that I like its the fact that it is built for South African practitioners is a significant advantage compared with some overseas platforms. I also like the AI-assisted clinical notes, meaning I can capture what happened in a session and have it structured into a professional format. Which saves a lot of time after back-to-back sessions. Review collected by and hosted on G2.com.
It could encourage overly formulaic notes. Templates are helpful, but counselling isn't always neat and predictable. There is a risk of notes becoming very similar from client to client if you rely too heavily on automated templates. Review collected by and hosted on G2.com.