G2

Taylor T.

Revenue Operations

Mid-Market (51-1000 emp.)

5/27/2026

"Great Resource for Pipeline Gen"

4.5/5

What do you like best about The Sales Factory?

The SDRs assigned to our campaigns have been incredibly flexible throughout the onboarding ramp we set up to get them up to speed on our product, and they’ve consistently gone above and beyond what we originally asked. Our manager, Youssef, has also been very helpful, offering practical advice and suggestions for adjusting our current system to improve our conversion rates. They were also very open to using our existing tech stack and didn't force us to use any specific softwares or processes they expected. Review collected by and hosted on G2.com.

What do you dislike about The Sales Factory?

It can be a bit challenging to ramp the SDRs up quickly on the new products we launch frequently. As a result, some of the playbooks have felt a bit generic at times, but this hasn’t been a major issue so far when it comes to getting meetings booked. Review collected by and hosted on G2.com.

Recommendations to others considering The Sales Factory:

It's not a completely hands off process, as you'll need to make sure that the overall structure of the campaign lines up with what your GTM team needs in terms of where they are generating pipeline for the business, but on the SDR level I've had to do very little intervening in terms of coaching or adjustments, and can usually trust the manager to course correct on an individual rep level as necessary. Review collected by and hosted on G2.com.

What problems is The Sales Factory solving and how is that benefiting you?

The Sales Factory has been super helpful in getting our new SDR system off the ground. We previously didn’t have any SDR function at the company, so having experienced SDRs and managers involved has been really valuable. They helped us understand the best way to set up our initial processes and systems around what an SDR needs in order to be successful. Review collected by and hosted on G2.com.