I really appreciated the user-friendliness of the platform, especially in the testing part, where the status of test progress can be monitored at a glance (this is helped by the business intelligence, supported by AI, offered by the platform).

The platform’s performance is good. I didn’t have the opportunity to explore the integration capabilities of panaya. The platform worked well, so there was no need for support. Pricing was managed by the company, and I had no visibility into it. Review collected by and hosted on G2.com.

What I didn’t fully enjoy about Panaya were some aspects of the defect management features. Linking a defect to a test step isn’t very straightforward, because you need to type the exact test name in order to create the link. This makes the process quite long, and many times it’s not possible to remember by heart the exact names of the steps.

Also, attachments in the defect evidence should support more than just image formats. Review collected by and hosted on G2.com.