G2

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

2/3/2020

"Managing much more than just experiences"

5/5

What do you like best about The Experience Manager?

It's quick, easy and intuitive to get up. Just as easy to scale. Adding in team members to the experiences is such a cool feature also being able to manage their edit permissions. Linking the experiences to the KPIs is a genius move. And the innovation area where anyone can add experience improvement ideas then comment, upvote/downvote etc is something I now couldn't live without. Review collected by and hosted on G2.com.

What do you dislike about The Experience Manager?

Having to switch over from my current software was a bit annoying but once it was done I was glad I did it. Review collected by and hosted on G2.com.

Recommendations to others considering The Experience Manager:

If you need to manage experience design and delivery across an entire organisation then this if to tool for you. Review collected by and hosted on G2.com.

What problems is The Experience Manager solving and how is that benefiting you?

Managing customer experience across an entire organisation. Anyone can now see what the expected experience delivery should be and see any changes in real-time. Review collected by and hosted on G2.com.