--- title: Tesseract Reviews meta_title: 'Tesseract Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Tesseract works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 21 scale: '5' date_modified: '2026-07-12' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Tesseract Reviews **Vendor:** Asolvi **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 21 ## About Tesseract Tesseract is a comprehensive, cloud-based field service management solution designed to streamline service operations for organizations managing and maintaining assets in the field. Developed by Asolvi, Tesseract offers an end-to-end platform that enhances operational efficiency, optimizes resource allocation, and improves service delivery. Its flexibility allows businesses to adapt to evolving customer needs and scale as they grow. Key Features and Functionality: - Scheduling: Efficiently plan and assign tasks to field service agents, ensuring optimal use of resources. - Contract Management: Maintain and monitor service contracts and service level agreements to ensure compliance and customer satisfaction. - Stock Control: Manage inventory levels effectively to prevent shortages and reduce holding costs. - Mobile Capabilities: Provide field agents with remote access to the system via mobile devices, enabling real-time updates and communication. - Reporting: Generate comprehensive reports to analyze performance metrics and inform strategic decisions. Primary Value and Problem Solved: Tesseract addresses the challenges faced by service-oriented businesses in managing complex field operations. By offering a centralized, cloud-based platform, it provides visibility into workforce activities, asset status, and contractual obligations. This transparency enables organizations to optimize resource allocation, meet SLAs, improve first-time fix rates, and reduce operational costs. Ultimately, Tesseract empowers businesses to deliver superior service to their customers while enhancing internal efficiencies. ## Tesseract Reviews ### 1. Best among open sourced OCR Engines **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit P. | Data Science (Intern), Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about Tesseract?** As compared to the other open-sourced OCR engines, tesseract provides a good amount of accuracy in terms of text extraction. I also explored other OCR engines like Easy OCR,Keras OCR,but among them Tesseract proved to be the best. (Atleast for me) **What do you dislike about Tesseract?** Working over tabular data is quite a tough task sometimes. Sometimes it completely miss the context of the statements and generates some random words. Definitely that also depends upon the graphic quality of the documents. For that I had to work alot in computer vision domain so as to get the documents ready so that the accuracy can be improved. One additional suggestion that I can give to Tesseract community is that to implement a user friendly dictionary within the Tesseract so that some non tech guy can also use it very easily. I implemented an additional dictionary where I wrote all the domain specific words so that while extracting text from any document ,I can be able to improve its accuracy. Some of the computer vision attributes which I used were like Adaptive threshold,warp perspective,contrast . I also used few libraries for autocorrection of the text which was extracted by the tesseract. I would suggest tesseract to give out a feature of Domain specific dictionary where user can write some custom words which they believe would be there in the document. So that while extracting the text atleast those domain specific words can be fetched correctly. **What problems is Tesseract solving and how is that benefiting you?** I was trying to automate some processes, which included hard copies of the documents in a large amount. Thus needed tesseract which proved to be a good choice for the same. Tesseract helped me alot while doing the same. ### 2. less accuracy but more control **Rating:** 3.5/5.0 stars **Reviewed by:** Surbhi G. | Sr. Engineer - Data Science, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Tesseract?** The best thing about Tesseract is the amount of control it gives to users. Even if the base model gives less accurate OCR output, you can improve it by adjusting its parameters. There are a lot of parameters tesseract provides which can be changed in configuration file and if your data follows some kind of patterns, then these really come handy in improving results. **What do you dislike about Tesseract?** Accuracy. The accuracy of the pre-trained models is less accurate than many other commercially available OCR models. If the images quality and text varies a lot, especially with lot of numerics and fractions, it becomes difficult to get a good accuracy. Second thing I disliked is there are so many parameters that can be adjusted, but use of all the parameters is not very clear. **What problems is Tesseract solving and how is that benefiting you?** Have used it for text extraction from line diagrams, where text follow some patterns and from tables in documents where text varies a lot, has lot of numerical and fractional values. Tesseract ocr is very customizable and in the first use case I could achieve good accuracy by adjusting few parameters in the configuration file. It also lets you to train ocr model for finetuning/adding new characters/from scratch. For second use case, I had to retrain the model for finetuning and improved impact.The ease of training and data creation process is great. The option to auto-create training data from text file in various fonts of your choice is a real timesaver. Then it can be used to ocr text in variety of languages and to detect image orientation as well. ### 3. Perfect open source for data analytics and OCR **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Data scientist and ocr expert, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Tesseract?** Tesseract is a powerful open source for ocr. I also have been used tesseract for several years and was happy for scanned document ocr with it. It is easy to use as well as easy installing. Accuracy is also available to use in many and many scanned documents **What do you dislike about Tesseract?** Its accuracy is a bit low than cloud ocr engine like google visioin api or abbyy ocr api. But I think tesseract 5 version is better than old version and also I think it was improved in new version. So finally that's good for me with tesseract. **Recommendations to others considering Tesseract:** I'm good with tesseract **What problems is Tesseract solving and how is that benefiting you?** I hope and want tesseract would be improved more and more ### 4. Tried tesseract for character and entity extraction from images for estimating baseline accuracy **Rating:** 3.5/5.0 stars **Reviewed by:** Viren S. | Data Science Industry Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2021 **What do you like best about Tesseract?** The ability of the tool to easily extract text across different languages **What do you dislike about Tesseract?** Parameter tuning requires a multiple iterations. This is the major drawback while using Tesseract. Other competitors like Microsoft Cognitive OCR and Textract provide easy ways to get optimal results **What problems is Tesseract solving and how is that benefiting you?** Extracting text from structured pdf documents at word and sentence level written in different languages. Ability to fetch the coordinate level information for each word is helpful in further training custom deep learning models for entity extraction and classification ### 5. Really helpful Image OCR experience with Tesseract **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2021 **What do you like best about Tesseract?** The optical character recognition of Tesseract is very accurate. It works the best if we first use the Grayscale on it. The response time is also very optimal. **What do you dislike about Tesseract?** There are non textual things as well on some screenshots, for example the dinosaur on Google Chrome which Tesseract messes up while converting image to text. It converted the dinosaur to number 10 for the chrome internet disconnect picture. So a bit of sanitization is required for the inputs. **What problems is Tesseract solving and how is that benefiting you?** Tesseract was used for Image OCR Input in a chatbot application. There was a button next to the input field for uploading a screenshot. This screenshot would go to Tesseract and get the OCR done, post which a normal chatbot parser would run. ### 6. Best OCR I came accross **Rating:** 5.0/5.0 stars **Reviewed by:** Aniket B. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2021 **What do you like best about Tesseract?** Excellent accuracy & the PSM feature makes extraction more accurate. **What do you dislike about Tesseract?** In some cases, this will not able to extract properly if the document is handwritten. **Recommendations to others considering Tesseract:** I would suggest people use tesseract if they are trying to extract non-handwritten documents got to get at most accuracy. I believe the only tesseract is the best OCR tool. **What problems is Tesseract solving and how is that benefiting you?** 1. Digitization of Scanning document. 2. Extract data from PDFs to generate CSV. ### 7. Tesseract is a wonderful software for anyone trying to learn OCR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2021 **What do you like best about Tesseract?** It makes OCR work really easy. It's open-source software so, can be used in any company without any issue. **What do you dislike about Tesseract?** The functionalities present in the software, especially the parameters have quite a room for improvement. **Recommendations to others considering Tesseract:** Tesseract is a great software if you want to know more about OCR. It's beginner-friendly software and useful for expert personnel as well. **What problems is Tesseract solving and how is that benefiting you?** It helped in extracting useful information from images. The project helped my company to realize a 2% increase in revenue. ### 8. Turnkey OCR solution in a user friendly package **Rating:** 4.0/5.0 stars **Reviewed by:** Wayne K. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2021 **What do you like best about Tesseract?** As a relatively new Python user, I found tesseract to be easy to use and I was able to get useful results in a short amount of time. Documentation was good and various methods and parameters have been easyt to understand. **What do you dislike about Tesseract?** It can be a lot of work to pre-process large numbers of images to get them ready for Tesseract to work it's magic. **What problems is Tesseract solving and how is that benefiting you?** Character recognition in scans of newspaper articles ### 9. It's not the best, but not the worst either **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2021 **What do you like best about Tesseract?** It's easy to setup, and get it up and running. Secondly, it is well-maintained by Google. **What do you dislike about Tesseract?** Tesseract performs poorly in most of the scenarios that I deal with. It has no support for handwritten text which is a must at this point. Other research codes trained on very small data are sometimes better than tesseract when concerned with scene text detection. **What problems is Tesseract solving and how is that benefiting you?** I mostly work on handwritten or scene text detection problems. ### 10. Awesome Tesseract **Rating:** 5.0/5.0 stars **Reviewed by:** Bibhash M. | Associate Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2021 **What do you like best about Tesseract?** Its versatility and the fact you can train your own model. **What do you dislike about Tesseract?** I liked most of it except the fact that it was quite time consuming to set up before. **What problems is Tesseract solving and how is that benefiting you?** Text extraction from image and screenshots of PDF ## Tesseract Discussions - [What does tesseract software do?](https://www.g2.com/discussions/what-does-tesseract-software-do) - 2 comments - [View Tesseract pricing details and edition comparison](https://www.g2.com/products/tesseract/reviews/tesseract-review-4835229?section=pricing&secure%5Bexpires_at%5D=2026-07-17+05%3A12%3A41+-0500&secure%5Bsession_id%5D=40fc1868-54e1-43b0-b536-4d19e519aa12&secure%5Btoken%5D=83fea7a11a4318fa9b7ec31e3f4842206264c435261bec70cdcf4b6a4f5b8b4e&format=llm_user) ## Tesseract Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Tesseract Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,074 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,713 reviews)