RS

Rob S.

IT Manager

Small-Business (50 or fewer emp.)

2/19/2024

"Excellent product with a wide range of use cases"

5/5

What do you like best about Teramind?

Teramind is a fantastic tool for monitoring user activity/productivity but can also be used to help when troubleshooting IT issues. We implemented it over 5 years and use it on a daily basis, there is a rich feature set and the support is second to none. Review collected by and hosted on G2.com.

What do you dislike about Teramind?

Very occasionally the agent updates will fail due to a conflict with antivirus applications but after the initial teething problems we haven't experienced any issues. Review collected by and hosted on G2.com.

What problems is Teramind solving and how is that benefiting you?

Teramind allows us to monitor productivity across all employees and with the built-in policies, rules and alerts we are able to detect any anomalies in behaviour that could lead to potential data loss. The product allows us to monitor/classify web traffic and also improve internal support, using the tool to assist in troubleshooting and resolve issues which would have taken a lot longer without Teramind. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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