The reason I chose Teramind over other systems is because the platform is very user-friendly and easy to use. Furthermore, the customer support is excellent: you get responses from real people, not just a bot, and they're almost always online.

Regarding cost-benefit, during the time I've used Teramind, we've detected more than five users misusing or falsifying actions on their computers, so the return on investment is clear. I also appreciate that, for an additional fee, video call storage lasts for a full year. Finally, the AI ​​integration (OMNI) has made detecting fraudulent activity on devices much easier, so I can rest assured that users aren't misusing the equipment in that way. Review collected by and hosted on G2.com.

I chose Teramind over other systems because the platform is very user-friendly and easy to navigate. On top of that, the customer support is excellent—you get timely responses from real people, not just a bot. That said, while I don’t think it’s entirely Teramind’s fault, it feels like development for Apple devices has stagnated. For example, it doesn’t record audio on those devices, and several features don’t work properly on macOS. You also have to stay very vigilant and check daily that Teramind is still running on your Apple devices, since it can stop working due to permission issues. Review collected by and hosted on G2.com.