AP Amanda P. Director of Operations Telecommunications Small-Business (50 or fewer emp.) 1/2/2020 More Options - - [Respond as Telnyx CPaaS](https://www.g2.com/survey_responses/telnyx-cpaas-review-3959242/official_response/new) "Great SIP Provider!" 5/5 What do you like best about Telnyx CPaaS? We discovered Telnyx in the vendor hall at a conference a few years ago. After chatting with them at the conference and doing some testing, we decided to add them as one of our carriers. We've been very happy with the service overall and it's great to have a vendor who listens to feature requests and suggestions and provides great feedback on new features coming down the pipeline. They reach out proactively to let us know about new features being added and appear to value our feedback during discussions on those features. They regularly add new features to the portal which makes number and feature management easy. They've made great strides on the porting front while we've used them and are always willing to go the extra mile to help with issues. The live chat option for support is great and any issues are quickly resolved and we receive a breakdown of the cause of any issue and the steps taken to solve the issue and hopefully prevent it from happening again. We also truly appreciate our account manager and the porting manager. They are actively involved and reach out regularly! Review collected by and hosted on G2.com. What do you dislike about Telnyx CPaaS? When purchasing new DIDs, there's not currently an option to export those lists. It would be great if that could be added at some point and I'm sure it will be based on Telnyx's track record of adding new features to the management portal. Review collected by and hosted on G2.com. What problems is Telnyx CPaaS solving and how is that benefiting you? We appreciate Telnyx's proactive contact on new features and desire to gain more of our business and their ability and willingness to help us solve issues on the porting and support front. That separates them from other partners who do not appear to have the same level of interest in gaining our business and supporting our growth. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 508 reviewers think of Telnyx CPaaS 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/telnyx-cpaas/reviews)