![Nicholas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas G.")
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Nicholas G.

Service Manager

Small-Business (50 or fewer emp.)

8/6/2026

"Tekmetric Streamlines Shop Workflow with Seamless DVIs and Cloud-Based Flexibility"

5/5

What do you like best about Tekmetric?

Tekmetric has been a total game-changer for managing our shop workflow. Its intuitive, modern interface makes it easy to write up estimates, create detailed job templates, and build inspection reports without a lot of extra steps.

A few standout features make a massive difference in our day-to-day operations. Job and estimate creation is especially streamlined: the layout is clean and fast, and writing jobs, searching parts, and organizing labor times takes a fraction of the time compared to legacy management systems. The digital vehicle inspections (DVIs) are also seamless. Being able to send clear inspections directly to customers via text or email, complete with photos and notes, builds trust quickly and has noticeably improved sales approvals.

Workflow management is another strong point. Moving repair orders through the shop pipeline keeps advisers and technicians on the same page, which helps cut down on bottlenecks and miscommunication. On top of that, the cloud-based access is genuinely convenient. We can pull up shop data, review reports, or track productivity from anywhere on a tablet or computer, which gives us a lot of flexibility.

Overall, Tekmetric simplifies shop management, speeds up repair order throughput, and helps us deliver a transparent, professional experience for our customers. Review collected by and hosted on G2.com.

What do you dislike about Tekmetric?

I’d love to see deeper custom reporting filters, along with a few more direct third-party integrations available out of the box so I don’t have to rely on workarounds. That said, the core platform is rock-solid, and it keeps improving over time. Review collected by and hosted on G2.com.

What problems is Tekmetric solving and how is that benefiting you?

The software is clearly a premium product, so the price point can feel a bit high for smaller, single-bay shops that are just getting started. That said, when you factor in the time saved and the higher authorization rates from DVIs, the return on investment more than covers the cost. Review collected by and hosted on G2.com.

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Response from Emma Nordquist of Tekmetric

[Editedit](https://www.g2.com/survey_responses/tekmetric-review-13222724/official_response/edit)

Hearing that DVIs are driving real authorization rates and that your team stays aligned through the pipeline is exactly what we're building toward. The feedback on custom reporting filters and integrations is noted, thank you! Glad the ROI is speaking for itself! Appreciate you being part of our community, Nicholas!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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