
We were evaluating a few options and our accounting firm specifically recommended Taxwire. They'd seen enough Avalara implementations go sideways that they stopped recommending it for companies our size. That endorsement carried weight and it turned out to be accurate.
What I like most on a day-to-day basis is that the filing work just doesn't land on my desk anymore. I'm the only accountant at a 80-person SaaS company so I'm covering a lot of ground. Sales tax used to mean pulling transaction data from Stripe, checking product taxability by state, and manually reconciling everything before the 20th. Every month.
Taxwire's team handles all of it. I get a notification when something needs my attention and that's maybe once a month if that.
The tax team also actually knows SaaS. Product taxability for software is genuinely complicated across states and I'd been nervous about getting it wrong. They classified our products correctly from the start and explained the logic when I asked. That kind of transparency matters when you're the one responsible if something goes wrong. Review collected by and hosted on G2.com.
for now there is no negative feedback, we are happy with them. Review collected by and hosted on G2.com.