![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Small-Business (50 or fewer emp.) 5/26/2021 More Options - - [Respond as TaxJar](https://www.g2.com/survey_responses/taxjar-review-4766103/official_response/new) "Dependable sales tax automation with ease of set-up and good support--All along the way" 5/5 What do you like best about TaxJar? Most important: pricing described by sales was the price charged when we signed up, and free filings at start helped us begin. The salesman was more than a salesman; he was great at technical support and explanations. He made it very easy to get started. The service is reliable, the interface intuitive, and the dashboard easy to use. Support via email is rapid, concise, and helpful. Prompt communication of any changes and updates helps keep us "on top" of state regulations. It is very easy to download transactions into Excel for further analysis, and in fact I often find TaxJar's transaction downloads preferable (easier to use) to the reports on the marketplace websites. Prior to signing with TaxJar we talked with several other automation vendors, and we chose TaxJar. We have never regretted it. Review collected by and hosted on G2.com. What do you dislike about TaxJar? Very little to dislike! Voice support would be nice, but email works well. Review collected by and hosted on G2.com. Recommendations to others considering TaxJar: Carefully compare reviews of competitors. Push all sales representatives of all companies under consideration for demos, guarantees, etc. Ask which states are covered and which are not. One disappointment with TaxJar was the fact that it does cannot submit reports for Missouri, which is a complex state. Review collected by and hosted on G2.com. What problems is TaxJar solving and how is that benefiting you? Automation of sales tax reporting and submission to many states is essential for any online retailer. TaxJar does this very well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 246 reviewers think of TaxJar 9.3 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/taxjar/reviews)