![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 2/26/2021 More Options - "Makes life a lot easier" 5/5 What do you like best about TaxJar? Our sales tax is effectively on autopilot these days. It's quite easy to setup new states. I previously filed our sales tax manually which was always a pain in the backside. I am definitely a huge Taxjar fan now and would recommend it to any ecommerce store that wants to automate their sales tax filings and payments. Review collected by and hosted on G2.com. What do you dislike about TaxJar? So far the only fault I've found is that when we have refunds there is often tax we've already paid on the order. Taxjar can't file the refund requests for us with the states. We need to get the data manually and file the refund request manually. Review collected by and hosted on G2.com. Recommendations to others considering TaxJar: Try a demo, I think its a no-brainer for sales tax automation. Review collected by and hosted on G2.com. What problems is TaxJar solving and how is that benefiting you? A very manual process of sales tax calculation, filing and payment went on autopilot. Review collected by and hosted on G2.com. Show More Response from Sarah Craig of TaxJar [Editedit](https://www.g2.com/survey_responses/taxjar-review-4362745/official_response/edit) Hello, Thank you for your feedback about TaxJar! We are happy to hear you've found our product to be beneficial for your business, and would recommend it to other e-commerce companies. Also, we understand how hard returns can be when it comes to sales tax compliance, so thank you for the feedback on how we can improve there. We're glad we have made sales tax compliance easier for you.Thanks for being a customer! Sarah Rating Updated (2/26/2022) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 246 reviewers think of TaxJar 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/taxjar/reviews)