
UI
Uzma I.
support specialist
Mid-Market (51-1000 emp.)
"Effective multi channel customer support."
What do you like best about Tata Communications Commotion CX Platform?
The thing that I most like about this tool that you get everything all at one place. Like, SMS, whatsapp, video, voice which performs best in order to handle the customers and assist them fastly. Review collected by and hosted on G2.com.
What do you dislike about Tata Communications Commotion CX Platform?
It works well but I noticed one thing that when there is a huge volume of customer interactions came at once, sometime, it starts lagging , and we get some repeated query about more features, so it would be better that it could be enhanced on a higher level as well Review collected by and hosted on G2.com.