G2

Lily T.

Sr Manager Business Dev

Mid-Market (51-1000 emp.)

8/19/2026

"Measurable CRM Data Transformation with Exceptional Partnership"

5/5

What do you like best about Tapistro?

What I like best about Tapistro is the combination of measurable results and exceptional partnership. They helped us transform a CRM database containing thousands of unreliable records into a trusted, actionable foundation for our go-to-market efforts in a matter of months. Their platform automated what had previously been weeks of manual research by enriching account data, removing invalid records, assigning ownership, and continuously adding new contacts to our target accounts. Just as important as the technology is the team behind it. Tapistro has been highly responsive, proactive, and easy to work with. Whenever issues or data discrepancies arose, they acted quickly to investigate, communicate clearly, and implement corrections. Their level of relationship management and customer support makes them feel like an extension of our team rather than just a vendor. The combination of data quality, automation, and outstanding service has delivered significant efficiency gains and increased confidence in our CRM and prospecting efforts. Review collected by and hosted on G2.com.

What do you dislike about Tapistro?

There isn't much to dislike about the platform or the team. As with any data enrichment and CRM transformation initiative, we encountered a few data discrepancies and process adjustments along the way. However, what stood out was how quickly and professionally the Tapistro team responded. Any issues we identified were investigated promptly, communicated clearly, and resolved in a timely manner. If I had to identify an area for improvement, it would be continuing to expand visibility into the enrichment and automation processes so users can more easily understand how updates are being made behind the scenes. That said, the team's responsiveness and willingness to incorporate feedback have made the experience overwhelmingly positive. Review collected by and hosted on G2.com.

What problems is Tapistro solving and how is that benefiting you?

Tapistro is solving several foundational CRM and go-to-market challenges for us, including poor data quality, incomplete account and contact records, lack of account ownership, and difficulty identifying and prioritizing our ideal customer profile (ICP) accounts. Before implementing Tapistro, our team spent significant time manually researching accounts, validating data, and determining where to focus prospecting efforts. By automating data enrichment, cleansing invalid records, assigning ownership, and continuously adding relevant contacts, Tapistro has transformed our CRM into a trusted system of record. As a result, our sales and business development teams can spend more time engaging prospects and less time managing data. We've improved targeting, increased confidence in our account strategy, accelerated prospecting efforts, and gained significant operational efficiency. What previously required weeks of manual work is now happening automatically, allowing our team to focus on revenue-generating activities rather than administrative tasks. Review collected by and hosted on G2.com.