I really like how user friendly TableIQ is. It gives us access to data we otherwise wouldn’t be able to capture without monitoring cameras ourselves or using expensive, unscalable labor. It can help us catch service breaches, like slow ticket times or idle time, so we can make proactive changes to our operations. The initial setup was an absolute breeze: they handled the technical stuff, and all I had to do was fill out a quick form that took about 10 minutes. Review collected by and hosted on G2.com.

I can’t capture some of the metrics I’m looking for just yet. I’d like to capture more qualitative, human-focused metrics, like employee idle time and demeanor, which can be a judgment call. I’m waiting to see what new metrics TableIQ adds. Review collected by and hosted on G2.com.