Jay M.

Chief Executive Officer

Small-Business (50 or fewer emp.)

2/19/2020

"BirdEye and Podium Killer"

3/5

What do you like best about Synup?

Price Point, customer service is pretty great, easy to use UI Review collected by and hosted on G2.com.

What do you dislike about Synup?

they don't have MMS like BirdEye and don't have as many listings available like yext Review collected by and hosted on G2.com.

Synup Reviews & Product Details

Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling multiple disconnected tools for sales, client management, and service delivery, Synup brings everything together. Agencies use Synup to streamline how they deliver listings, reputation, social media & other marketing services, while replacing 5+ tools to manage their agency operations. With AI-powered automations, built-in client churn forecasting, and white label marketing apps, Synup replaces fragmented agency workflows with one powerful platform. ✔️ Offer essential marketing apps to all your SMB clients at no extra cost ✔️ Forecast churn risk using client health scores and usage patterns. ✔️ Build a single source of truth for all client information, enriched with AI-powered fields. ✔️ Capture & enrich leads instantly using AI-powered prospecting tools. ✔️ Manage sales pipelines with custom stages for marketing services and retainers. ✔️ Track tasks and deliverables across marketing campaigns. ✔️ Create and send invoices directly from Synup and automate your billing workflows.

Seller

Synup

Discussions

Synup Community

Languages Supported

Arabic, German, English, French, Japanese, Portuguese, Spanish

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

View More Pricing Information

Top-Rated Alternatives

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Synup Integrations

(1)

Integration information sourced from real user reviews.

Synup Media

An operating system for agencies to help them manage their entire customer lifecycle, from leads to payments.

Publish, sync, and update business listings across multiple directories in seconds. Synup helps agencies improve their clients' online visibility while saving hours on manual work. Real-time sync, change tracking, and bulk updates: everything you need to deliver high-impact local SEO at scale.

Track and respond to client reviews from Google, Facebook, and more: all in one dashboard. Use AI to auto-respond, analyze sentiment, and surface insights. Run automated campaigns to generate more reviews for clients. Synup helps agencies turn customer feedback into a measurable growth lever for ...

Plan, publish, and manage social posts across platforms like Facebook, Instagram, and Google Posts at scale. AI-powered post ideas & content generation and built-in approvals to help agencies deliver high-quality, on-brand content that drives engagement and conversions.

SMB Leads tool to help you find new clients for your agency and close deals faster. Filter leads by 100+ data points relevant to SMBs.

Manage your entire sales pipeline from one place. Custom-build your opportunity stages and keep track of every deal that is in the pipeline.

Synup Reviews (315)

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Samantha L.

IT Manager

Computer & Network Security

Mid-Market (51-1000 emp.)

12/11/2025

"Robust SEO and Social Media Management with Dynamic Review Monitoring"

4.5/5

What do you like best about Synup?

Synup is robust in supporting business in managing all the business listing in multiple search engines

The tool allows social media posting, which increases the SEO visibility and centralized communication

The program provides dynamic review monitoring support, where all the feedback from clients are well identified and analyzed for sentimental reasons

The software creates a brilliant SEO visibility, something that makes the search ranking escalate and increase

The tool has robust social media planning, which entails continuous content creation and publishing with AI supported scheduling. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Synup has inconsistent billing experiences, which gives different impressions to the subscribers

The UI is cumbersome, creating some frustration and confusion to users. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is concentrates on the importance of business listing and information updates, which is done in all aspects of business development and channels

The software has powerful review monitoring and tracking features, and this guides the company on improving the business reputation through suitable responses

The social media planning and posting are done effortlessly using this app and the dashboard demonstrates each channels performance

The tool gives a brilliant SEO reinforcement that increases the business search and traffic. Review collected by and hosted on G2.com.

Lauren H.

Director of Operations

Small-Business (50 or fewer emp.)

11/22/2025

"Effortless Automation and Outstanding Support"

5/5

What do you like best about Synup?

Very easy to use. Once it's set up, it runs on auto-pilot. T

-The AI review responder sounds very natural and friendly, and even responds to details from the review itself (IE: if a client's pet name is mentioned, the review response mentions the pet name).

- Directory Listings have been very easy to manage and review

- Keyword heat map is great

- Customer support is responsive & helpful

- AI generated content is easy to use

- One dashboard for social posting & GBP posts are very easy to use

- I can check our statistics as often as I like and see a quick overview and it's easy to swap between profiles and generate reports Review collected by and hosted on G2.com.

What do you dislike about Synup?

My only 1 issue, which was resolved, was that I had a hard time connecting one of my business's FB account to the Synup dashboard, as if the software couldn't recognize multiple businesses connected to the FB admin. Was a bit buggy but customer support has been helpful in resolving it. Review collected by and hosted on G2.com.

Tony S.

Counselor Aide

Small-Business (50 or fewer emp.)

11/17/2025

"Outstanding Experience from Start to Finish"

5/5

What do you like best about Synup?

What I Use Synup For:

Listings/Listings Mgmt/ Business Listings Management (Synup Presence)

Review / Reputation Management

Social Media Management

Local Landing Pages (Synup Pages)

Synup’s dashboard is incredibly intuitive. Updating business listings, responding to reviews or scheduling social content, everything happens in one place, no back and forth between different tools. Their home screen is like an instant snapshot of my business health and suggests smart actions that will make a difference in getting found. Review collected by and hosted on G2.com.

What do you dislike about Synup?

No downsides that I can tell so far from using Synup! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup solves the issue of managing online presences for my business, pulling together listings, reviews and local landing pages into a single easy-to use platform. This ensures my information is consistent throughout all directories and makes it easy for me to track and respond to reviews and be able to create professional local pages that engage with customers. It saves me time, gives me more exposes me more, establishes my reputation and allows me to make more intelligent data-based marketing decisions all without having to adopt multiple tools or break the bank. Review collected by and hosted on G2.com.

Ifeoma E.

Operational Supervisor

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/28/2025

"Comprehensive Review Management, But Support and Training Need Improvement"

4.5/5

What do you like best about Synup?

Synup is the comprehensive approach that evaluates reviews across different platforms and channels to learn about customers and the market

The software allows viewing of insights in any location or branch, provided it serves under our company

We use Synup as the program for review generation and it helps in automatically prompting customers through the use of SMS or emails to issue their insights

The app centralizes most of these social platforms, where we review all feedbacks in a single space

We have seen Synup offer reliable and useful insights that facilitate our decisions Review collected by and hosted on G2.com.

What do you dislike about Synup?

Customer handling through service help is something the vendor has not fully developed

The features from Synub are overwhelming, and they demand consistent training and orientation Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

We manage all online reputations through the help of Synup, and this assist us monitor the upcoming reviews and this ensure changes are made immediately based on the insights shared

The listing of business information is also done in universal ways, creating the appropriate image to the market

We boost of local accessibility and visibility of our brand through the help of this app, and this includes SEO, which ensures that our company ranks high

We monitor all the content outlets that shows us what clients want and say concerning our brand

The automation of customer or market outreach is also a fundamentally important feature of Synup Review collected by and hosted on G2.com.

Noah R.

Director

Small-Business (50 or fewer emp.)

8/13/2025

"Essential tool for launching and growing our pool store"

5/5

What do you like best about Synup?

Synup has made it super easy to set up our online presence before our pool store even opens. It’s helped us get our listings organized, boost our visibility, and make sure everything’s consistent across Google, maps, and other directories. I like that I can see the progress in real time and know we’re set up for success once we launch. The platform’s easy to use, and the support team’s been great whenever we had questions. It’s taken a lot of the stress out of getting ready to open. Review collected by and hosted on G2.com.

What do you dislike about Synup?

No complaints at all, support was extremely helpful. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is helping us get all of our business listings set up and consistent before our pool store opens. Instead of manually updating each platform, we can manage everything in one place, which saves us a ton of time and makes sure we look professional from day one. It’s also giving us visibility in local search so people can already find us, even before we launch. Review collected by and hosted on G2.com.

Tanisha H.

Independent Business Owner

Small-Business (50 or fewer emp.)

11/20/2025

"Synup Provides Multi-Solution Business Tools that's Easy-to-Use and Customize"

5/5

What do you like best about Synup?

I like how easy Synup is to use and how affordable it is. The software provides various options to customize it for your business needs. It is easy to keep track of your daily activities while planning future tasks. Their customer service offers helpful support when I have questions or need assistance. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It took some time to learn the tools for improving your online reputation. However, I received professional support throughout the process to understand how these tools are most often used. Review collected by and hosted on G2.com.

Tauseef A.

Web Developer & SEO Audits

Small-Business (50 or fewer emp.)

9/3/2025

"Easy tool to manage listings & citations for our company clients"

4.5/5

What do you like best about Synup?

We are a digital marketing company and handle 100+ clients. Synup help us alot to easily manage their local business listings and citations from one place. Which save our lot of time because we don’t need to update information manually on each citation site. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Sometimes it takes time in loading like server down sometime once in 3 months i can say. But overall it works very good for local SEO and listing management. Review collected by and hosted on G2.com.

Jonathan Enrique N.

Freelance

Small-Business (50 or fewer emp.)

8/4/2025

"Streamlined Local SEO & Reputation Management That Works"

5/5

What do you like best about Synup?

I love how Synup brings together effortless listings updates, review management, and local page creation in one clean, centralized platform—saving time and boosting local visibility. It was surprisingly easy to implement and get started with, even without a dedicated technical team. Their customer support team is also incredibly responsive and helpful whenever I have questions or need assistance. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Some advanced features, like social analytics and custom reporting, can feel a bit complex at first until you're familiar with the workflow. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup has solved the challenge of keeping our business information accurate and consistent across dozens of directories. It also helps us manage and respond to customer reviews in one place, saving time and improving our reputation. The local pages feature drives more traffic, and overall, it's streamlined our local SEO workflow significantly. Review collected by and hosted on G2.com.

Chris Jay B.

Small-Business (50 or fewer emp.)

11/19/2025

"Excellent Lead Integration Tool That Delivers Results"

5/5

What do you like best about Synup?

Synup is a great tool for lead integration, it has helped me find leads that I can use across our different platforms, with their extensive list of publishers. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Synup is great at what it does. I had no complaints. They do what they do well. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup has greatly helped us manage business information with our client base.

Accuracy is always important and this software helps us maintain that. This helps our clients not only find the right business information, it also helps them rank highly with their local search directories. I cannot over emphasize how important that has been for my clients. Review collected by and hosted on G2.com.

Zee D.

Executive Admin & Marketing

Small-Business (50 or fewer emp.)

7/29/2025

"Synup Helped Me Build My Brand and My Clients. All from One Dashboard!"

5/5

What do you like best about Synup?

Synup has been a total game changer for me. I use it for business listings management, review monitoring, local landing pages, and now their AI-powered social media publishing. I’m just blown away by how much I can accomplish in one place. One dashboard.

The platform is easy to use. Whether I’m updating dozens of listings with a single click, replying to reviews, or adjusting SEO landing pages, it’s all smooth and reliable. The AI-generated social media content has been another bonus. It has saved me hundreds of hours and dollars every week, all by scheduling posts across platforms without jumping from account to account.

Since using Synup, I’ve seen a huge boost in client satisfaction as well. My professional reputation has grown immensely all in a positive and transparent way. It's helped build trust, referrals, and grow my business faster than I expected.

If you’re managing local businesses, running an agency, or just need a smarter way to handle your digital presence, Synup is the total package. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Would love more AI powered tools and options Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup takes the stress out of managing listings, reviews, and local pages by putting everything in one easy-to-use platform. I don’t have to jump between tools and accounts anymore. The AI for social media is a huge bonus. It saves me time, keeps my clients happy, and helps me look like a total pro. Review collected by and hosted on G2.com.