G2

RL

Rachel L.

Systems Admin & DPO

Mid-Market (51-1000 emp.)

4/9/2026

"Synthesia Has Revolutionized How We Create Tutorials"

5/5

What do you like best about Synthesia?

Synthesia has really changed how we create tutorials for our language training—both internally and for our clients. The platform feels intuitive overall, and it’s easy to get started without a steep learning curve. The integrated tools for screengrabs is awesome and easy to use. I wish I had more time to play with all the options! Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

Sometimes it’s unclear which features I actually have access to on the Creator plan. Often, things look clickable, but then I find out I need to upgrade to use them. I also sometimes find it difficult to navigate between the different elements on a page, which can make the overall experience feel a bit confusing. Customer support has been a bit hit or miss when it comes to answering questions about subscriptions. I don't find the chatbot particularly useful. I also wish the integrated screengrab option was available on Firefox. Review collected by and hosted on G2.com.

What problems is Synthesia solving and how is that benefiting you?

Synthesia has made it much easier for us to share and distribute our explanatory content. We’ve used it in particular to explain grammar rules, introduce the content of our e-learning modules, and recap each module afterward. Internally, I’ve also used it to create tutorials for our new systems. It’s also been great for making fun, short teaser videos. Review collected by and hosted on G2.com.