![Jan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan F.")
JF

Jan F.

3rd line systems / network analyst

Mid-Market (51-1000 emp.)

6/30/2026

"Trusted Testing with Powerful Analytics and Assurance"

5/5

What do you like best about Synack?

Synack gives me a safe and trusted environment to test assets with great controls and a great amount of data analytics to support. As a tester, it's a reliable and comprehensive platform to work on targets. The reporting is great, and I like the assurance that the assets are being tested thoroughly by a real world cohort of testers with lots of different skills and specialities. The platform highlights exactly where testing time is being focussed, which helps us ensure we're getting the coverage we think we are, and if not, we can specify particular areas for researchers to focus on. This means we're confident our assets have actually been tested, not just that we've been told they have been. We can identify trends and see which vulnerability type is occurring the most, which helps us understand where as a business we need to focus on improving our security posture and lets us focus the team's limited resources most effectively. The analytics dashboard that shows vulnerability locations and types is super valuable, and it makes it really easy for us to provide reporting to management to justify the spend and demonstrate the return we're getting. We valued the extra assurance we got from the vetted team of researchers, which is why we moved from HackerOne. The initial setup was really easy, we had a PoC and the sales team really made it simple. I'd rate it a 10 out of 10 to recommend. Review collected by and hosted on G2.com.

What do you dislike about Synack?

I honestly don't have anything bad to say about synack at this point. Review collected by and hosted on G2.com.

What problems is Synack solving and how is that benefiting you?

Synack gives me a safe, trusted environment to test assets with great controls and data analytics. It assures me assets are thoroughly tested by a vetted cohort of researchers. The analytics dashboard shows vulnerability trends and locations, helping us focus our limited resources and justify spend to management. Review collected by and hosted on G2.com.

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Response from Angela Heindl-Schober of Synack

[Editedit](https://www.g2.com/survey_responses/synack-review-13049363/official_response/edit)

Thank you for taking the time to share such a thoughtful review.

We’re glad to hear that Synack is giving your team confidence that assets are being tested thoroughly, with clear visibility into coverage, trends and areas of focus. It’s also great to hear that the analytics dashboard is helping with internal reporting and showing the value of the work being done.

We appreciate your feedback on the platform, reporting, setup experience and trusted researcher model. Thank you for your trust in Synack. We’ll continue working to make the experience even better.

Validated ReviewerIncentivizedSource: Seller invite

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4.8 out of 5 · Verified reviews from real users

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