The Synack team is real humans on keyboards on target attacking our systems. The continious preasure applied through the Synack platform provides always current and relavent results for our attack surface. Review collected by and hosted on G2.com.
Our team has discovered a few edge cases in the Synack portal which needed to be resolved with their engineering teams. Synack resolved the issues and engineering and support was helping in the eventual resolution. Review collected by and hosted on G2.com.
Hi Dan,
Really appreciate you taking the time to write this — and especially how clearly you described the experience.
“Real humans on keyboards” is exactly what matters. There’s a lot of noise in the market right now, but what actually makes a difference is having people who think like attackers continuously putting pressure on your environment — not just once, but over time.
Also good to hear your point on the edge cases. That’s real life. What matters is how fast things get picked up and resolved, and I’m glad the team stayed close and worked through it with you. That’s something we care a lot about.
What’s interesting — and where things are evolving — is how we can extend exactly what you described. With Synack Sara, we’re able to cover more of the attack surface continuously, and then bring the human expertise in to validate what actually matters. It’s not about replacing what you’re seeing today — it’s about scaling it.
Thanks again for the partnership — this kind of feedback is exactly what helps us keep improving. - Angela
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