
Summaries are out of this world. While it's not 100%, it's about 95% there, but 95% better than 0% is something to definitely brag about. It's an enormous time saving and an extremely accurate way to understand what happened on a call, what next steps are, and where the deal stands. We use this for sales, marketing, CS, and even for our member calls to help understand who are the most engaged. As a user for the past couple of years, the tech continues to get better and better, and I love it. Review collected by and hosted on G2.com.
Note taking on the calls would be nice. I like coaching my reps on specific parts and it would be nice to input some comments on the different sections. Not a deal killer since everything positive makes up for this, but it would be so awesome. Review collected by and hosted on G2.com.