G2

Tony K.

Hospital Elder Life Program (HELP) Volunteer

Enterprise (> 1000 emp.)

5/4/2026

"Dependable Security for Frontline Patient Care Support"

5/5

What do you like best about Swif.ai?

In a hospital setting, our priority is always the patients, and Swif.ai ensures the technology we use stays out of the way. The Endpoint Management Software is excellent, it keeps our shared tablets and mobile units updated an secure without required any manual intervention from the volunteer team. I really appreciate how the system runs silently in the background. It provides a level of digital safety that is essential when we are handling sensitive environments, ensuring that our focus remains entirely on supporting the elderly patients in our care. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

While the platform is very efficient, the login process on mobile devices can occasionally feel a bit strict when we are moving quickly between hospital wings. I understand the need for high security, but a slightly more streamlined authentication for frequent users would be helpful. Additionally, the Remote Support Software interface is very powerful, but it took a little bit of time to get used to the layout during our initial orientation. A more simplified, volunteer-friendly dashboard option would be a great addition for those of us who aren't tech specialists. Review collected by and hosted on G2.com.

What problems is Swif.ai solving and how is that benefiting you?

We needed a way to ensure that the mobile devices used by various staff and volunteers were always compliant with healthcare privacy standards. Swif.ai solved this by automating all security patches and encryption, which removed the risk of using an outdated or vulnerable device. For a volunteer at Trillium, this means I can use the provided technology with total confidence. It has eliminated the Shadow IT worry of unvetted apps being installed, allowing our team to provide consistent, secure support to the Hospital Elder Life Program. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

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Thank you, Tony, for sharing this detailed feedback. We're thrilled to hear that Swif.ai's Endpoint Management Software has been a dependable and silent support in your hospital setting. We understand the need for a streamlined authentication process and a more user-friendly interface, and we'll take your feedback into consideration for future improvements. Thank you for sharing your experience with us! Thank you for sharing your positive experience with Swif.ai's technology in a hospital setting. We appreciate your feedback on the login process and interface, and we'll work on enhancing the user experience for frequent users and non-tech specialists. We're glad to hear that Swif.ai has provided you with the confidence to support the elderly patients in your care. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.