--- title: SurveyLab Reviews meta_title: 'SurveyLab Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 148 reviews by the users' company size, role or industry to find out how SurveyLab works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 148 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SurveyLab Reviews **Vendor:** 7 Points **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 148 ## About SurveyLab SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools. We also provide access to one of the biggest online survey panels, with over 250 M panellists in 150 countries. ## SurveyLab Pros & Cons **What users like:** - Users appreciate the **ease of use** of SurveyLab, making survey creation and analysis straightforward and user-friendly. (20 reviews) - Users appreciate the **easy setup** of SurveyLab, finding it simple and quick to start creating surveys. (10 reviews) - Users appreciate the **flexible survey creation** of SurveyLab, enabling tailored and dynamic surveys with ease. (10 reviews) - Users appreciate the **user-friendly interface** of SurveyLab, which simplifies survey creation and enhances efficiency in processes. (9 reviews) - Users appreciate the **efficiency** of SurveyLab, as it streamlines workflows and simplifies survey creation and data analysis. (7 reviews) - Users find SurveyLab's **customer support exceptionally helpful** , appreciating its reliability and user-friendly features for efficient survey creation. (7 reviews) - Intuitive (7 reviews) - User Interface (7 reviews) - Users appreciate the **ease of creating professional surveys** with SurveyLab, enjoying its flexible design and efficient functionality. (6 reviews) - Users praise the **integrations** of SurveyLab, enhancing usability and saving time during survey implementation and management. (6 reviews) **What users dislike:** - Users feel the **pricing is high** , especially with advanced features restricted to more expensive tiers. (7 reviews) - Users find **limited customization** options frustrating, desiring more templates and easier design integration for branding. (4 reviews) - Users find the **slow loading** of SurveyLab frustrating, impacting efficiency and overall user experience. (4 reviews) - Users experience challenges with **filtering issues** , requiring extra steps to retrieve desired data effectively. (3 reviews) - Users find the **inadequate filtering** options frustrating, complicating data analysis and leading to a less efficient experience. (3 reviews) - Not Intuitive (3 reviews) - Not User-Friendly (3 reviews) - Poor Customer Support (3 reviews) - Users find **data visualization tools limiting** , hindering deep analysis and making complex reporting frustrating. (2 reviews) - Limited Features (2 reviews) ## SurveyLab Reviews ### 1. SurveyLab Makes Survey Creation and Feedback Analysis Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about SurveyLab?** What I like most about SurveyLab is how easy it is to create, manage, and update surveys without needing much training. The interface feels intuitive, and it provides a solid range of question types, customization options, and reporting tools. Overall, it helps me collect feedback efficiently and makes it straightforward to review and analyze responses. **What do you dislike about SurveyLab?** One thing I dislike about SurveyLab is that some of the more advanced customization and reporting options can take a bit of time to learn. Even though the platform is generally user-friendly, new users may still need some time to explore the available features, understand the settings, and get comfortable with everything. **What problems is SurveyLab solving and how is that benefiting you?** SurveyLab helps us collect feedback and gather insights in a much more organized way. It saves us time compared to manual data collection, and it’s easier to understand the results thanks to clear reporting and analytics. Overall, this supports better decision-making and helps us improve our processes based on real feedback. ### 2. Handling Multiple Wellness Surveys Feels More Properly Managed **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about SurveyLab?** I started Using SurveyLab recently. It helps me manage health related surveys and wellness forms in a more organized way during regular work. I work as a Dietician & Nutritionist and also create health education content for social media, so I use it for nutrition assessments, lifestyle surveys, wellness feedback forms, and healthcare questionnaires. Creating surveys, adding questions, managing answer options, and checking responses feels easy during daily work. I also like that templates, analytics, reporting, customization, and response collection features are available together, so handling different wellness and health awareness surveys becomes much easier from one place. It also helps me keep assessment forms and survey data more properly arranged during busy schedules. I use it regularly for health education activities and wellness feedback collection because everything feels easier to manage compared to handling surveys separately. Setup was manageable for me, the interface feels fine for regular survey work, and support resources were also useful whenever I needed guidance. Performance during regular use has also been good for me. Creating surveys, switching between questions, checking responses, and managing different wellness forms mostly works smoothly during daily work. Even while handling multiple health assessment surveys together, the overall workflow feels properly manageable and organized most of the time. Overall, SurveyLab fits naturally into my daily workflow and helps me manage healthcare surveys and educational questionnaires in a more smooth and organized way. **What do you dislike about SurveyLab?** Analytics and response reports are useful during regular workflow, but while checking larger response data together, I sometimes feel the reporting overview could feel slightly more cleaner for quick comparison and review. Also during detailed survey creation with many questions and answer options together, the interface can occasionally feel slightly compact until the full survey structure is properly arranged. **What problems is SurveyLab solving and how is that benefiting you?** It is helping me manage healthcare surveys, wellness assessments, and educational feedback collection in a more organized way during regular work. I use it for nutrition questionnaires, lifestyle assessment forms, wellness feedback surveys, and health awareness related activities, so keeping everything managed from one place feels much easier during busy schedules. It also helps me collect responses in a more proper way and makes it easier to understand food habits, wellness routines, and lifestyle related patterns from survey data. Features like survey creation, response collection, analytics, reporting, and question management help keep different health related assessment forms more structured and easier to handle together. Another benefit for me is that creating and managing multiple wellness surveys takes less effort now compared to handling forms separately. Overall, SurveyLab helps me save time and keeps healthcare surveys, educational questionnaires, and wellness feedback workflow more smooth and organized during daily work. ### 3. Valuable Data Collection with Room for Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Reetiraj G. | intern, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about SurveyLab?** I use SurveyLab mainly for gathering data, which is a key feature for me. I appreciate the customer feedback feature as it offers real-time quotes with the option for automation, enabling my team to respond to feedback immediately and close the loop process. I think the customer support is incredibly responsive, which adds to a good experience. The mobile-friendly interface makes the survey experience simpler and more professional, enhancing usability for both my team and those providing feedback. I also find the dashboard and reporting functionalities helpful since they automatically turn feedback into data, making it easy to analyze trends and make faster decisions. This automated process maintains the transparency between the team lead and interns, which I value. Additionally, I appreciate the customization options available, as well as the advanced analytics that allow for more complex service provision. The initial setup was straightforward due to a step-by-step routine that made transitioning from Google Forms smooth. **What do you dislike about SurveyLab?** SurveyLab is doing good, but it could be improved in a few areas. It should support quick data collection for short forms, such as gathering opinions in a school setting. The initial setup for complex searches can be overwhelming for new users. The survey builder user interface could be more modernized, and I would like to see more advanced design templates. The pricing tiers are a bit steep for small projects, and there should be a student discount. **What problems is SurveyLab solving and how is that benefiting you?** I use SurveyLab to collect data for market research, employee engagement, and NPS scoring. The mobile-friendly interface and automated dashboard help us analyze data quickly, making faster decisions and maintaining transparency within the team.the integration helps in optimization and the performance is also better ,due to cloud connectivity ### 4. Clean, Flexible Survey Tool—But Pricing, Integrations, and Design Flexibility Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about SurveyLab?** The best thing about this platform is it is very clean. I need a practical survey platform for creating questionnaires, forms, tests, customer feedback surveys, and research surveys. Also, their best part is their flexibility, it offers survey logic, multi-channel distribution, multilingual surveys, team collaboration, reporting and other export options like Excel, CSV, PowerPoint, and PDF. It also supports web and mobile and even offline data collection, which makes it useful for both online and field-based survey work. **What do you dislike about SurveyLab?** Some advanced features may feel expensive for smaller themes, especially if they only need basic survey collection. The starter plans begin at $49 per month higher plants are needed for larger response volumes and advanced features. Their analytics and customisation are useful, but they may not feel as advanced as larger enterprise experience management platforms out there. Users also want deeper integration and more modern design flexibility, which is bit limited in this platform. **What problems is SurveyLab solving and how is that benefiting you?** This platform helps us by solving the problem of collecting feedback in a structured and professional way rather than depending on emails, spreadsheets. This platform centralises survey creation, response collection and reporting all in a single platform. Platform is also helpful for customer satisfaction tracking, employee feedback, market research, academic surveys, and assessment. Their real-time reporting and export option make it easier to analyse responses, share insights and make decisions faster. ### 5. SurveyLab Makes Survey Creation Fast, Polished, and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Callum C. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about SurveyLab?** SurveyLab is a great tool because it makes creating surveys simple, fast, and professional. I like that it is easy to use without feeling too basic, and it gives me the flexibility to build surveys, forms, and questionnaires that actually look polished. The reporting features are especially useful because I can see responses clearly and understand the results without digging through messy data. I also like that SurveyLab supports multiple ways to collect responses, including email, web links, QR codes, and mobile options. Overall, it feels reliable, organized, and practical for gathering real feedback. **What do you dislike about SurveyLab?** I dislike that SurveyLab can feel a little limited in design customization, and some advanced features may take time to understand. More templates and simpler pricing would improve it. **What problems is SurveyLab solving and how is that benefiting you?** To collect structured feedback, research, and client/customer information through surveys, forms, and questionnaires. Primarily I use it for client discovery. ### 6. Easy, Polished Survey Creation with Flexible Reporting and Multi-Channel Distribution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about SurveyLab?** What I like best about SurveyLab is how easy it is to create professional, polished surveys without needing a lot of setup time. The interface is clean and intuitive, making it simple to customize surveys, manage branding, and analyze responses in one place. I also like the flexibility of the reporting tools and the ability to distribute surveys across multiple channels. It’s especially helpful for gathering customer feedback efficiently while keeping the experience smooth for both internal teams and respondents. **What do you dislike about SurveyLab?** One downside of SurveyLab is that some of the more advanced customization and reporting features can take time to learn if you are new to the platform. The user interface is generally straightforward, but certain settings and workflow options could feel more modern or streamlined. I also wish there were more native integrations available with popular business tools to reduce the need for manual workarounds in some processes. **What problems is SurveyLab solving and how is that benefiting you?** SurveyLab helps solve the challenge of collecting and organizing customer and employee feedback in a structured, efficient way. Instead of relying on scattered spreadsheets or manual follow-ups, we can centralize surveys, automate distribution, and quickly analyze responses. This has improved decision-making, helped us identify trends faster, and made it easier to act on feedback to improve customer experience and internal processes. ### 7. SurveyLab Makes Advanced Surveys Easy with Powerful Logic and Real-Time Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Mayur K. | Technical Officer, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about SurveyLab?** During my use of SurveyLab, I found its drag-and-drop survey builder very easy to use. What I liked most about the builder is that it supports advanced skip logic, quotas, and randomization. It also provides real-time dashboards and analytics. Another thing I liked about SurveyLab was its ability to export data to Excel, CSV, PDF, PowerPoint, and SPSS. **What do you dislike about SurveyLab?** For me, there were two things that didn’t work out. The first was the pricing: it can be high for small teams or individual users, and some advanced features are only available in the higher-tier plans. The second is the interface, which feels more business-oriented rather than beginner-friendly. That’s all—these are the main things that didn’t work well for me. **What problems is SurveyLab solving and how is that benefiting you?** During my use of SurveyLab, it solved the problem of manual data collection by eliminating the need for it through automated survey distribution and response tracking. This helped me save significant time, since survey creation, distribution, and reporting are automated. It also reduces survey bias thanks to advanced logic, branching, and randomization, which makes it easier to create professional, branded surveys without needing any coding skills. ### 8. Easy, Affordable Survey Creation with Powerful Logic and Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Soumya K. | System Analyst, Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about SurveyLab?** It allows to makes surveys without any technical expertise. Also it can adapt to laptops, tablets, computers...It supports piping, skip logic, branching which makes it suitable for academic and entreprises.. Its cheaper than other platforms we use. Sometimes there are certain features around sentiment analysis, which helps us to know the audience better,.Multiple users can collaborate and do surveys at a time which saves time and increases performance. The survey labs UI is pretty easy to understand for a non technical person too. **What do you dislike about SurveyLab?** Advanced features can be expensive. A few users in our organization faced issues with compatibility and integration with CRM tools. Complex surveys can make the system slower and there is no proper customer support provided incase of any issues. **What problems is SurveyLab solving and how is that benefiting you?** It solves issues like manual surveys by saving time, difficulty in analyzing employee opinions by providing real time insights. ### 9. SurveyLab Makes Professional Surveys Easy, with Helpful Reporting and Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Leanne G. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SurveyLab?** What I like most about SurveyLab is how easy it is to create and distribute professional-looking surveys with a clean and intuitive interface. It offers a good range of question types and customisation options, making it flexible for different use cases. The reporting and analytics are also helpful, providing clear insights into responses and making it easy to interpret results. Overall, it’s a reliable tool for gathering feedback efficiently and turning it into actionable insights. **What do you dislike about SurveyLab?** One drawback of SurveyLab is that some of the more advanced customisation and reporting features can feel limited compared to other survey platforms. While it’s easy to use, creating more complex surveys or highly tailored reports can require extra effort or workarounds. The interface is generally clean, but certain features aren’t always as intuitive to locate. Overall, it’s effective for standard use cases, but can feel a bit restrictive for more advanced requirements. **What problems is SurveyLab solving and how is that benefiting you?** SurveyLab solves the challenge of collecting structured feedback and insights in a simple, organised way. It centralises survey creation, distribution, and response analysis in one platform, making it easier to gather and manage data without relying on multiple tools. This benefits the team by saving time, improving response tracking, and providing clear insights that support better decision-making. It also helps standardise how feedback is collected, ensuring more consistent and reliable data for analysis. ### 10. User-Friendly Tool That Improves Onboarding with Customer Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Sinem . | Customer Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about SurveyLab?** I find it very useful for collecting customer feedback. I use it for post-onboarding surveys and different surveys after users have been active for one month; it has been very helpful in improving my onboarding processes. Additionally, it is very user-friendly. **What do you dislike about SurveyLab?** I would love to see more advanced customization and filtering options. **What problems is SurveyLab solving and how is that benefiting you?** The Slack integration is my favorite part. We set up alerts so that whenever a user leaves a low score or negative feedback, it shows up in our Slack channel immediately. This is a big win for our CS team because we can reach out to the customer and address the issue within minutes. It helps us resolve problems before they grow into something bigger, and our users really appreciate how quickly we respond. ## SurveyLab Discussions - [What's the best way to utilize surveylab?](https://www.g2.com/discussions/51554-what-s-the-best-way-to-utilize-surveylab) - 3 comments, 2 upvotes - [Can you make the basic plans limit bigger than 1000 respondents?](https://www.g2.com/discussions/can-you-make-the-basic-plans-limit-bigger-than-1000-respondents) - 2 comments, 1 upvote - [View SurveyLab pricing details and edition comparison](https://www.g2.com/products/7-points-surveylab/reviews/surveylab-review-4752627?section=pricing&secure%5Bexpires_at%5D=2026-07-22+19%3A43%3A19+-0500&secure%5Bsession_id%5D=8ed26aae-4123-40b3-99d5-576b86169e99&secure%5Btoken%5D=43d29d3abcd80bda6537d26c207735a3cd392289efe6fa454da93814e207238f&format=llm_user) ## SurveyLab Integrations - [Git](https://www.g2.com/products/git/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## SurveyLab Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Generative AI** - AI Text Generation - AI Text Summarization **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top SurveyLab Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,479 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (939 reviews)