MH
Matthew H.
Senior Manager of Support
Mid-Market (51-1000 emp.)
"It's a critical transformative technology to ensure you meet customer needs."
What do you like best about SupportLogic?
I like the sentiment analysis on customer tickets
Alerting on customer sentiment allows you to act before cases are on fire Review collected by and hosted on G2.com.
What do you dislike about SupportLogic?
We have had a couple of non-critical UI bugs. Review collected by and hosted on G2.com.