NM Nick M. Technical Lead Mid-Market (51-1000 emp.) 6/22/2026 "All-in-One RMM + Ticketing That Powers Remote-First Automation" 5/5 What do you like best about SuperOps? What I like best is how much SuperOps lets me do without bolting on a separate MDM or WSUS. We're a remote-first team with no on-prem domain, and I've been able to drive a full Windows 11 fleet upgrade (23H2/24H2 up to 25H2) entirely through the scripting engine and RMM policies. The same approach covers everything from deploying rclone-backed cloud storage mounts to one-off remediation across the estate. The ticketing and RMM living in one platform is the real win for me. I can fire a script at an endpoint, log the outcome, and thread a follow-up into the same ticket conversation without juggling tools. Building out our M365 onboarding automation (Entra account creation, licensing, group membership, welcome emails) sits naturally alongside the device management rather than feeling like a separate world. Performance has been solid across the fleet, the agent stays out of the way, and the platform hasn't gotten in my way as our needs have grown more complex. Review collected by and hosted on G2.com. What do you dislike about SuperOps? MDM isn't part of our subscription despite us purchasing the highest tier available at the time. For a remote-first setup, I'd expect device management to be included at that level rather than costing extra. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? As a remote-first organisation with no on-prem domain, WSUS, or traditional MDM, SuperOps gives us a single place to manage the entire endpoint fleet from anywhere. The biggest win is consolidation: RMM, scripting, and ticketing live in one platform, so I'm not stitching together separate tools to push updates, remediate issues, and track the work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 200 reviewers think of SuperOps 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/superops/reviews)