What I like best about Sunzu is the speed. I can test an idea, design, or concept with an audience in minutes instead of waiting weeks for traditional user research. It makes customer feedback part of the everyday product-building process, rather than something you only do occasionally. Review collected by and hosted on G2.com.

The main limitation is that AI-generated feedback can’t fully replace conversations with real users. For nuanced or high-stakes decisions, I still want to validate the findings with real people. I’d also love more flexibility in customizing and targeting audiences. Review collected by and hosted on G2.com.