![Matt P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt P.")
MP

Matt P.

Product Manager

Small-Business (50 or fewer emp.)

5/14/2020

"Very little tech documentation"

2/5

What do you like best about SuiteCRM?

It's open source, free. The UI out of the box is pretty easy navigate. It's also nice that you can customize all your default modules with the studio tool. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

- challenging to build with because there is so little tech documentation. The user modules are not really built for scale or security. I found it really frustrating to try and get more out of the CRM when there is very little documentation. Review collected by and hosted on G2.com.

What problems is SuiteCRM solving and how is that benefiting you?

We needed a radius map solution which suiteCRM has by default -- however it's only available to admins and there's no easy way to customize the columns for the records that come in. We ended up losing a lot of critical time trying to build into it – and ultimately needed to build our own map tool. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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