I like the mass update option

Also, how easy it is to navigate and find all records right there, for example when you are in the Account table, you can see invoices, ship to addresses, contacts, etc. This is very important to have it all there when you are part of the Sales team. Review collected by and hosted on G2.com.

We, well, I personally, liked almost everything. The only downside was when we had to constantly clear our cookies and cache otherwise Sugar CRM would appear just blank. When trying to reach out Sugar Support, we barely received any communication. That makes it really hard, especially for the sales and engineering team. Review collected by and hosted on G2.com.