G2

Megan D.

Small-Business (50 or fewer emp.)

12/22/2023

"One Study Team goes above and beyond!"

5/5

What do you like best about StudyTeam?

The group we work with at OneStudyTeam are responsive, knowledgeable and make it a priority to listen to the specific needs of our site and accommodate any requests we have regarding eSource and the OST platform in general. Often, we have a response within an hour of emailing or calling with questions about functionality or changes we may need in eSource.

Will Franco, our first point of contact at OST, is always willing to organize a Zoom meeting (sometimes on short notice) and trouble-shoot or collaborate with our team to personalize and improve the usability of eSource to ensure our workflows are efficient and well-organized. This superior communication and customer service sets OST apart from any company or platform I've worked with previously! Review collected by and hosted on G2.com.

What do you dislike about StudyTeam?

I have yet to find one downfall of working with OneStudyTeam. Review collected by and hosted on G2.com.

What problems is StudyTeam solving and how is that benefiting you?

As a Clinical Research Site, we have been able to decrease paper sources and streamline patient visits drastically using OST eSource. Our trial databases are well-organized, and the platform is easy to tailor to our needs and navigate quickly to find the data we need in the moment. This allows our site to use the time we would be otherwise to focus on patient enrollment and care for the multiple clinical trials we are part of. Review collected by and hosted on G2.com.