![Kylee S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylee S.")
KS

Kylee S.

Associate Director, Digital Production

Enterprise (\> 1000 emp.)

6/2/2022

More Options
- 

"Lovely team with great ideas and a fantastic platform."

4/5

What do you like best about Storyteq?

One of my favorite things about working with the ST team is their ability to problem-solve with us - they all have "can-do" attitudes and are incrediblely willing to work with us whenever we have questions / needs for our specific clients. Additionally, their creative automation platform has increased the speed and ease of our production immensely. On a day-to-day level, using ST has made my life easier. Review collected by and hosted on G2.com.

What do you dislike about Storyteq?

Truthfully, one of the only things that is a pain point is the time difference between the ST team and ours (we're located in Chicago). However, the ST team has worked hard to make this less of a concern for our team - setting up teams chats, being available after hours, etc. Review collected by and hosted on G2.com.

What problems is Storyteq solving and how is that benefiting you?

Our client (Planet Fitness) was struggling with the number of assets they were needing to produce + the short timelines that they were being asked to produce within. ST has allowed us to templatize the local PF creative so we can cut down asset creation time from a few days to a few minutes and do everything from within the platform. Review collected by and hosted on G2.com.

Show More

Response from Puck Boekhout of Storyteq

[Editedit](https://www.g2.com/survey_responses/storyteq-review-6695721/official_response/edit)

Hi Kylee,

Thank you a lot for your great review! It's extremely helpful to hear from the user perspective what our platform does for them and how it helps their day to day. Amazing that using our platform has made your life easier.

We are indeed based in the Netherlands, however we just recently grew our team with a great support team. One of our great support representatives, Camilo, is located in Colombia. The reason we did this was exactly what you mentioned, to be reachable for our clients in earlier timezones. Please, never hesitate to reach out to him via our support feature in the platform or via support@storyteq.com. We are now available in all hours of your working day! :)

Thank you again for the great review. Don't hesitate to always reach out with ideas to us!

The CS team.

Validated ReviewerIncentivizedSource: Seller invite

See what 133 reviewers think of Storyteq

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/storyteq/reviews)